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7 Ways to Level Up Your Product Experience Management Process

Productivity and getting tasks done in a timely matter are common issues among product managers. According to a report by Product Management Festival, product managers struggle with three things: achieving goals (56%), lack of time (50%), and lack of clarity in their role (35%). …

15 Stream Maker Account Projects We Love

Stream now has over 100 employees around the globe, but we started small, with co-founders Thierry Schellenbach and Tommaso Barbugli cranking code in cafes. Stream couldn’t have become the multinational company it is today without the guidance of dedicated mentors, seed investors…

Announcing the Beta Release of Activity Feeds for Flutter

Today, we are incredibly excited to announce the beta release of Stream’s Feeds SDK for Flutter 🥳. Stream’s Activity Feed API was built by developers, for developers to make their lives easier by not having to worry about scalability, maintenance, and reliability of a complex fe…

New Rate Limit Updates Simplify Chat App Troubleshooting

Recent updates to Stream Chat’s rate limiting behavior give dev teams greater flexibility and control to debug applications, combat malicious traffic, and monitor API usage for account billing purposes. These changes make it easier to avoid hitting rate limits in the first place,…

New Dashboard Update: Chat API Usage Charts

We know that at the end of the day, avoiding unexpected overages and understanding your bill is necessary for a successful chat integration. Therefore, we have created a new page in your dashboard to visualize historical usage over time, with charts displaying monthly active user…

Product Manager vs. Product Owner: What’s the Difference and Does It Matter?

Who owns product at your company? When so much of your success relies on your ability to deliver continual value to customers through the product experience, it’s important to have someone guide the team. The product manager vs. product owner conundrum makes determining ownership…

12 Top Dating App APIs

Dating app usage is at an all-time high. In 2019, half of Americans ages 18-29 and 38% ages 30-49 used a dating app at least once. To meet growing demand, over the past two decades dating app companies expanded from just a few early options, such as Match.com and eHarmony, to ove…

Product Manager vs. Project Manager: What’s the Difference And How Do They Work Together?

There’s only such much work you can accomplish in one day. Setting boundaries for yourself and your team goes a long way toward building effective workflows, but there will always be bleed-through between job descriptions. The most susceptible positions to this crossover are prod…

How Effective Product Managers Create Structure In Their Day

Product managers connect with almost every team over the course of a day—with the goal of streamlining how everyone works together. Developers need feature requirements. Marketers need a positioning statement. And customer support needs education on how that feature solves an exi…

3 Keys to In-App Chat Success in India: Low Latency, Data Privacy, & Offline Support

Explosive growth in India’s digital economy creates a promising opportunity there for app developers, with some reports estimating the sector’s value at over $1 trillion by 2025. It’s a particularly exciting market for those working to deliver the next generation of great in-app …

5 Ways to Prioritize Your Engineers’ Time

Likely one of your company’s most valuable resources, your engineering team works hard to bring your product vision to life by building new features, adding crucial functionality, improving UX/UI, and more. Understanding, respecting, and prioritizing your engineers’ time is param…

How to Choose the Right Product Roadmap to Guide Your Team

Guiding your team through each step of the product development life cycle requires a clear sense of direction, consistent communication, and well-defined objectives. If any of these aspects are lacking, that causes unnecessary confusion and makes it almost impossible to hit your …

8 Ways to Boost User Engagement Throughout the Product Experience

Product growth doesn’t just depend on acquiring new users; it also depends on engaging the ones you have and delivering an exceptional experience. Companies with fully engaged customers have a 55% higher share of revenue and 63% lower customer churn. You can optimize your user en…

10 Ways to Nail Your Next Product Launch

New product launches have to move the needle for a number of objectives—they need to add value for current customers, entice interested leads to learn more about your brand, and make a positive impact on high-level company goals. The ability to nail these objectives with a single…

The Product Release Can Make or Break Your Product Experience

To drive the best results for your company, it’s not enough to just develop an amazing product. How you plan to launch the product and get it out to your audience matters just as much. A product release plan is what could make or break the success of your product. It’s what helps…

Stream’s React SDK Migrates to TypeScript

We are excited to announce that our newest version of Stream’s React SDK has been fully converted to TypeScript. Therefore, you can find guaranteed type-safety for code throughout this SDK, making it easier to read and debug. Additionally, these recent upgrades allow the use of a…

The 10 Product Metrics You Need to Track Right Now

Even if you think metrics are boring, you know that they’re essential. Product metrics are your window into all the critical touch points along the customer lifecycle. They help you contextualize the customer experience for your team and provide insight into how your products imp…

New Region in Mumbai Boosts Asia-Pacific Performance

Stream is excited to announce a major performance boost for customers in the Asia-Pacific area, with our newest region now live in Mumbai, India. That brings us to five regions across the globe as we work to extend an extremely low-latency experience to Stream Chat users everywhe…

14 Top Fitness & Wellness APIs

We ask a lot of our fitness and wellness apps. While some of them log our meals’ macronutrients to keep diets on track, other apps track the pace of our weekend hike. Fitness and wellness apps keep us motivated, connect us with people who share similar fitness goals, and provide …

New Feature: Custom Chat Settings at the Channel Level

The Stream Chat API now supports deeper channel-level settings, adding flexibility and customization options that can be especially helpful for use cases like livestream chat. In most cases, Stream recommends defining channel settings and features at the higher channel type level…

A Step-by-Step Guide to Product Discovery & Understanding Customer Needs

How can you really know what a customer needs? So much of their experience happens behind closed doors, internalized and influenced by their own perceptions of value. It’s a little easier when you have a group of people together who share a similar experience or have similar need…

New Feature: Chat API Event Logs in Your Stream Dashboard

When you’re working to trace the origin of a bug that delays launch for your chat integration — or worse, affects your end users — every minute counts. That’s why we’re excited to announce an update that brings Stream Chat API event logging and error reporting into the Stream Cha…

Twilio Programmable Chat EOL: Considering Alternative Chat APIs

With Twilio Programmable Chat’s end of life approaching, product and engineering teams that rely on this popular API face a difficult decision. Twilio’s official guidance indicates that Programmable Chat’s web and in-app chat functionality will roll into the omnichannel Conversat…

Twilio Programmable Chat Migration Guide

This is the work-in-progress technical guide on how to migrate to Stream Chat from Twilio Programmable Chat. If you need assistance or want to discuss your migration privately with a technical expert, please get in touch with us at support@getstream.io. Twilio Programmable Chat E…

React Native SDK Revamp: New Chat UI Components & Sample Apps Available Now

React Native is known today to be one of the highest performing cross-platform frameworks, saving developers time and money by using a single source code to support multiple operating systems. This framework will play a significant role in the future of hybrid mobile apps, which …

Flutter SDK Overhaul: New Chat UI Components & Sample Apps Out Now

With Flutter’s growing popularity for efficient cross-platform app development, Stream is excited to announce the release of our completely overhauled Flutter SDK for Stream Chat. The new SDK version and sample apps are designed to make it easier than ever to explore, integrate, …

Product Experience Can Make or Break Your Customer Relationships

Customer relationships are the foundation of your business. When it really comes down to it, they’re more than just a source of revenue or a sounding board for feedback—solving customers’ problems is the primary reason your business even exists. Their loyalty and support are how …

How to Build a Niche Community

What does the motorcycle maker Harley-Davidson and the bicycle clothes manufacturer Rapha have in common? It’s not that both brands make products involving two wheels. The commonality is that both companies cultivate strong communities through a combination of in-person events, c…

11 Top APIs for Virtual Events

Dozens of new virtual event platforms launched at breakneck speed in 2020 to support the many events transitioning in-person gatherings to digital. Even established virtual event platforms geared into development mode in early 2020 to add competitive features and functionality (t…

A Concrete Product Planning Process is The Key to Faster Product Releases

A lot of moving parts need to come together to bring a new product or feature to market. There are individual components to build, schedules to align, marketing campaigns to create — each requiring a considerable amount of work from your team. That’s why it’s no surprise that onl…

How to Build a Chat or Messaging App: The Ultimate Guide

Since the introduction of first-gen consumer messaging apps like AIM in the 1990s, chat has solidified its role as a mainstream method of communication. In many situations, users choose chat or instant messaging apps over other ways of contacting each other. Chat’s asynchronous n…

What is Product Management and What Does it Look Like in 2021

Product management is one of the most effective strategies you have for building better products in the new year. Learn more in the article! What drives innovation? That question plagues product teams and product-driven organizations in every market. And the answer is never as st…

5 Secure Messaging Myths

Messaging, whether it be through SMS/MMS text messages, email, or a messaging app, is a core way humans communicate with each other worldwide. According to CTIA, a trade association for the U.S. wireless communications industry, Americans sent 2.1 trillion SMS text messages in 20…

Major SDK Updates for Android & iOS

SDK Updates & New UI Components 2021 is off to an exciting start here at Stream — we’ve been busy incorporating your feedback to provide the best Stream Chat experience possible. We think you’ll love building with our newly-reworked chat SDKs for Android and iOS, with major impro…

Why You Need a Solid Customer Lifecycle Management Strategy

People interact with your brand across a number of different channels—each one its own unique kind of experience. As channel preferences shift and evolve, the customer journey gets more complex. To refine that experience, you need to adopt a customer lifecycle management strategy…

Understanding the Customer Lifecycle & Critical CX Touchpoints

What drives customers to make a purchase? Is it their perception of your product’s value, your marketing and branding, your price? Or is there more to it than that? More than any other factor, convincing someone to hand over their hard-earned income is a matter of trust. And acco…

4 Product Building Tips from a Veteran PM

It’s a difficult statistic to read: 70% of upstart tech companies fail. There are many reasons why tech companies shutter their doors, ranging from mismanagement to lack of funds. Sometimes, tech failures are inevitable. But having a great product that serves the unique needs of …

5 Pixar-Inspired Storytelling Tips for Product Managers

Photo: Pixar Whether you are presenting your three-year product vision to investors or writing a product requirement document (PRD) for your company’s engineering team, a significant part of a product manager’s role is outlining the “what,” “why,” “how,” and “so what?” of product…

Building Out a Solid Product Plan is Easier Than You Think

According to a 2019 Roadmap.com survey, 50.3% of product managers think their company’s overall strategy lacks clarity. Which makes sense — top-down directives, even those with merit, are often too nebulous to provide the kind of guidance teams need to drive results. So, how do y…

6 Ways to Improve Your Product’s Time to Market

Timing is everything. When you spend so much time conceptualizing, planning, and building new products for your customers, nailing the launch date is crucial. Release too early, and your product might not be ready for full customer engagement; release it too late, and someone els…

10 Top APIs for Learning Management Systems

Learning management systems are a type of education technology designed to enable educators to organize and distribute curriculum and coursework. Increasingly more school systems, teachers, universities, students, and parents use learning management systems (LMS) and similar plat…

Feature Announcement: Amazon SQS Support for Chat Events

A chat app generates many events throughout the day. Messages are sent and deleted, channels are created, users join them, and so on. Sometimes, it’s essential to respond to these events automatically, for example, by triggering a bot message, billing a credit card, or calling a …

26 Best Virtual Event Platforms on The Market

As the landscape of virtual events evolves, organizers of trade shows, conferences, expositions, summits, keynotes, fundraising events, and even wedding planners grapple with choosing the best virtual event platform for their specific use case. Also called online venues, virtual …

Announcing the React Native Activity Feeds SDK

We are happy to announce the public v1.0 release of our React Native SDK for Activity Feeds. This release provides support for the latest Expo 40 and React Native 0.63. Quick links React Native Activity Feeds Tutorial Activity Feed Mobile App Highlights We decided to move away fr…

5 Fintech Chatbots Transforming the Conversational Banking Experience

Talking finance with a robot is about as complicated as it sounds — unlike the basic live chat experience you might find on a retail website, a good fintech chatbot requires advanced artificial intelligence and machine learning technology for both conversation (natural language p…

Feature Announcement: Quoted Replies

Quoted replies is a useful feature when you want to reply to a specific message in 1:1 chats or when you want to quote someone on your replies in group chats. The ability to quote and reply to specific messages in a conversation makes it easier to keep track of things, especially…

36 EdTech Statistics & Facts: The State of Technology in Education

To understand the future of technology in education, we need to know what’s happening now. We’ve seen recent changes in the industry that seem to be paving the way for a new wave of online learning for entrepreneurs, edtech developers, instructors, and learners alike. A deep dive…

XMPP Refresher: The Open Instant Messaging Protocol Then & Now

Today’s internet landscape is practically unrecognizable compared to the 1990s, when AOL, MSN, GeoCities, Hotmail, and other long-gone services reigned supreme. But if you look underneath modern user experiences and the compact, high-tech devices that deliver them, you might be s…

Feature Announcement: Pinned Messages

When you have important messages that you want to be able to see quickly, you can use the pinned messages feature. Pinned messages are flagged as special and can be set up so that you see them at the top of your folder, channel, conversation, etc. Pinned messages are used to shar…

6 Strategies for Building a Winning Product Experience (And Why it Matters!)

A great customer experience is what sets your company apart — it can increase customer satisfaction, retention rates, and the potential for upsells. A bad experience can spell disaster for your company’s bottom line. And those experiences are tied directly to how consumers intera…