Chat Pricing
Build
Start building for freeFREE
1,000 MAU100 Concurrent Connections
All Chat features, including:
See All FeaturesNo Credit Card Required
Community Support
Start
Robust Chat features$399.00
USD/mo
10,000 MAU500 Concurrent Connections
Start Chat features include:
See All FeaturesAdvanced Moderation & Filters
Global EDGE Network
Offline Support
Data Export
Elevate
Start Chat features plus more$599.00
USD/mo
10,000 MAU500 Concurrent Connections
All Start Chat features, plus:
See All FeaturesMulti Tenancy/Teams
Advanced Search
HIPAA
Message Translations
Enterprise
Enterprise-grade service, bigger annual discountsEnterprise-grade service options:
See All FeaturesAI Moderation
Dedicated Servers
Shared Slack Channel
Onboarding Services
24/7 Support
SAML/SSO
Datadog Integration
Powering Enterprise Chat
Reliable & Scalable
Powered by our Edge network; scale to hundreds of millions of users with globally consistent and reliable performance. And your service is always-on with our 99.999% uptime SLA.
Security & Compliance
Host secure and compliant social experiences using infrastructure that meets SOC2, ISO 27001, HIPAA, CCPA, GDPR regulatory standards. Use enterprise features such as SAML, 2FA, and dedicated regional servers for even more control.
White-Glove Support
Stream offers premium Customer Support with 24/7 phone support and a direct Slack channel with engineers. Our white-glove services with 95% CSAT enable a rapid path to success.
Chat Messaging Features
Included
Add-on upgrade
Monthly Active Users (MAU)
Monthly Active Users (MAU) is the number of active users that connect to Stream servers within a month. Learn more
1,000 / mo
10,000 / mo
10,000 / mo
Custom
MAU Overage Rate
Additional usage costs when an application's MAU exceeds the contract in a given month. Learn more
Limits Apply
$0.09 per user
$0.09 per user
Custom
Concurrent Included
The number of clients simultaneously connected to the Stream server at any given time. Learn more
100
500
500
Custom
Concurrent Overage Rate
Additional usage costs when the number of concurrent connections exceeds the contract in a given month. Learn more
Limits Apply
$0.99 per concurrent
$0.99 per concurrent
Custom
Chat Message Storage
The number of chat messages that can be stored on Stream servers.
Limits Apply
Up to 5M messages
Up to 10M messages
Custom
Stored Message Overages
Additional usage costs when stored messages exceed the included amount. Volume discounts apply at higher tiers. Learn more
Limits Apply
$5.00 per 1M messages
$5.00 per 1M messages
Custom
Channel Limits
The maximum number of channels that can be created.
Limits Apply
Up to 500K channels
Up to 1M channels
Custom
Channel Overages
Additional usage costs when the number of channels exceeds the included amount. Volume discounts apply at higher tiers. Learn more
Limits Apply
$100.00 per 1M channels
$100.00 per 1M channels
Custom
Total API Calls
Included monthly API calls per plan. Additional usage is billed at the overage rate. Learn more
Up to 1M calls
Up to 2M / mo, $7.00 per 1M after
Up to 10M / mo, $7.00 per 1M after
Custom
Query Channel API Calls
Included monthly query channel API calls per plan. Cron jobs polling query channels are the most common cause of overage here. Learn more
Up to 100K calls
Up to 200K / mo, $2.50 per 100K after
Up to 1M / mo, $2.50 per 100K after
Custom
API Bandwidth
Included monthly API bandwidth per plan. Covers API responses, WebSocket messages, and server-side webhook payloads. Learn more
Up to 10 GB
Up to 500 GB / mo, $0.40 per GB after
Up to 500 GB / mo, $0.40 per GB after
Custom
Image & Files CDN
Stream supports images and files to be stored and processed on Stream servers for every subscription level. Learn more about processing rates below.
Limits Apply
Optional
Optional
Optional
CDN Bandwidth
Amount (USD) charged per gigabyte of data transferred from Stream's CDN. Learn more
Limits Apply
$0.17 per GB
$0.17 per GB
$0.17 per GB
CDN Storage
Amount (USD) charged per gigabyte used to store images and files. Learn more
Limits Apply
$0.07 per GB
$0.07 per GB
$0.07 per GB
Monthly Resized Images
Processing cost (USD) for resizing 1000 images.
Limits Apply
$5.80 per 1000 images
$5.80 per 1000 images
$5.80 per 1000 images
1:1 Direct Messaging
1:1 private chat for users to converse with each other.
Included
Included
Included
Included
Group Chat Channels
Private or public channels for groups with more than two members.
Included
Included
Included
Included
Channels Built for Unlimited Scale
A single chat channel supports millions of members active concurrently. Learn more
Included
Included
Included
Included
Message Reactions
Built-in support for user reactions. Common examples are likes, comments, loves, etc. Reactions can be customized so that you are able to use any type of reaction your application requires.
Included
Included
Included
Included
Thread Replies
Thread replies provide users with a way to go into more detail about a specific topic by collecting and grouping messages without interrupting the conversation flow.
Included
Included
Included
Included
Auto Message Translation
Stream's auto-translation feature lets you send text messages in different languages on demand or automatically. Learn more
Unavailable
Unavailable
$2.00 per 1000 translations
$2.00 per 1000 translations
Message Reminders
Included
Unavailable
Included
Included
App Interface Localization
The translation of your app's UX components like buttons and labels. Learn more
Included
Included
Included
Included
Offline Support
Enables users to have chat access to channels and messages when they're not connected to the internet. Learn more
Included
Included
Included
Included
Push Notifications
Messages that alert users that they have new or updated information. Push notification settings can be customized to signal specific events like messages or status updates. Learn more
Included
Included
Included
Included
URL Enrichment
When enabled, messages containing URLs will be enriched automatically with image and text related to the message.
Included
Included
Included
Included
User Presence
User presence allows you to show when a user was last active and if they are online right now.
Included
Included
Included
Included
Slash Commands
Customize your slash commands that integrate with our API.
Included
Included
Included
Included
Silent Messages
When you want to send a system, administrative, or transactional message, you may not always want to instantly alert the user or change the unread message count on a conversation. Silent Messages can be sent to a recipient without an “unread” notification appearing on their end. Learn more
Included
Included
Included
Included
Unread Messages Count
A feature that informs users the number of messages they haven't read in each channel. Learn more
Included
Included
Included
Included
Media Attachment & Resizing
Attach media to a chat message that is automatically resized. Learn more
Included
Included
Included
Included
@Mentions
Allow users to mention others to draw attention to a message.
Included
Included
Included
Included
Read Receipts
Let users know when a message was read.
Included
Included
Included
Included
Typing Indicator
Indicate that another user is typing.
Included
Included
Included
Included
Message History
Show message history within a channel.
Included
Included
Included
Included
Custom Messages
Add custom fields to messages and attach different types of attachments. Examples include sharing a product, a live score of a match, a date picker or any other type of interactive interface.
Included
Included
Included
Included
Giphy Integration
Enable giphy attachments to be added to messages. Learn more
Included
Included
Included
Included
Polls
Seamless integration of polling capabilities within your application, enhancing engagement and interaction among users. Learn more
Included
Included
Included
Included
Campaigns
All paid plans include 3 times the procured MAU volume in message capacity. Ex: if you have a 100,000 MAU plan you can send 300,000 campaign messages each month. If you need to send more messages than this limit reach out to our sales team. Learn more
Unavailable
30000 messages included
30000 messages included
Custom
Moderation Dashboard
The Stream Chat Dashboard includes an interface for common moderation tasks for your admins and moderators. This view in the Dashboard includes a workflow for viewing and responding to flagged messages. Learn more
Included
Included
Included
Included
Moderator User Roles
Control what regular users, administrators, moderators or custom user roles are allowed to do. Learn more
Included
Included
Included
Included
Message Flagging
Each user has the ability to flag a message with the Stream API and UI components. This adds the flagged message to the moderator's dashboard where they can view it. Learn more
Included
Included
Included
Included
Profanity Filter & Block List
Upload a list of strings and decide if you want a message containing these strings to be blocked or flagged. Learn more
Included
Included
Included
Included
Pre-Send Message Hooks
Use this webhook to intercept messages before it reaches the Stream Chat API to moderate the content before it is displayed to other users. Learn more
Included
Included
Included
Included
Mute, Ban, & Block Users
Each user can mute another user and admins can ban users from a channel or application. Bans can be flexible for a time limit, or even permanent. Learn more
Included
Included
Included
Included
Commercial Spam
This feature shields your platform against commercial spam, like users or bots promoting goods, services, or scams in the chat.
Unavailable
Unavailable
Unavailable
Add-on upgrade
Platform Circumvention
This feature protects you against users who attempt to take transactions outside your platform.
Unavailable
Unavailable
Unavailable
Add-on upgrade
Semantic Filters
Powered by AI, Semantic Filters can be configured to detect a message's intended meaning, rather than relying only on exact word matches or regex.
Unavailable
Unavailable
Unavailable
Add-on upgrade
AI Image Moderation
Stream uses a third party (AWS) solution to scan images to check if the content is objectionable or not and flags the content for review. Learn more
Unavailable
Unavailable
Unavailable
Add-on upgrade
SDKs for Leading Frameworks
Launch faster with a frontend chat SDK that provides all the building blocks you need to create world-class in-app messaging experiences. Learn more
Included
Included
Included
Included
Developer Dashboard
Stream offers a comprehensive dashboard with an easy overview of everything you need to manage your Stream products, such as usage, billing, push notifications and moderation tools.
Included
Included
Included
Included
Documentation
Extensive documentation on both front-end and back-end provides in-depth information on anything needed to build a fully functional and high quality Chat experience.
Included
Included
Included
Included
UI Kits
UI Kits are available for the leading design platforms, ready in Figma, Sketch and Adobe XD.
Included
Included
Included
Included
Tutorials
Written Guides and Youtube Tutorials provide tips and tricks to make it easier to take the most out of Stream Chat.
Included
Included
Included
Included
Global Edge Network
Stream Chat's performance relies on users’ proximity to a regional data center with servers all around the globe. This reduces latency by up to five times and provides consistent global performance. Learn more
Included
Included
Included
Included
Global Fast Response Times (avg 9ms)
Stream servers have an average global response time of ~9ms.
Included
Included
Included
Included
Webhooks Integration
Stream Chat enables custom integration with third party tools by using webhooks. Learn more
Included
Included
Included
Included
Multi-tenancy / Teams
Stream Chat can be configured in multi-tenant mode so that users are organized in separated teams that cannot interact with each other. Learn more
Unavailable
Unavailable
Included
Included
Unlimited Participants
Stream benchmarked 5 million concurrent connections supported all at once.
Included
Included
Included
Included
2FA
Enable Two-Factor-Authentication (2FA) to improve the security of accounts. Plan administrators have the ability to see a list of users, including whether 2FA is enabled or not. Learn more
Included
Included
Included
Included
SAML / SSO
Enhances user-based security and streamlines sign-up and sign-in from trusted portals to enhance user experience, access management, and auditability. Learn more
Unavailable
Unavailable
Unavailable
Included
Datadog Integration
Connect metrics and logging from Stream to your Datadog account. Learn more
Unavailable
Unavailable
Unavailable
Add-on upgrade
99.999% Uptime SLA
Reliability is critical to the functionality of your application. Stream offers 99.999% uptime SLA with 10x acceleration for enterprises. Learn more. Learn more
Unavailable
Unavailable
Unavailable
Add-on upgrade
Dedicated Region Stack
Stream can offer a dedicated AWS stack if you need very high volume or additional security. Learn more
Unavailable
Unavailable
Unavailable
Add-on upgrade
ISO 27001
Included
Included
Included
Included
SOC 2
Included
Included
Included
Included
GDPR, CCPA
Included
Included
Included
Included
HIPAA
Unavailable
Unavailable
Included
Included
Community Support
Our support team replies within 30 minutes with 95% Customer Satisfaction Score (CSAT).
Included
Included
Included
Included
Troubleshooting Portal
Stream offers access to an extensive portal full of troubleshooting tips & tricks.
Included
Included
Included
Included
Ticketed Support(avg 30min response)
Our support team replies within 30 minutes with 95% Customer Satisfaction Score (CSAT).
Unavailable
Included
Included
Included
Pre-Sale Premium Support
Accelerate integration with white-glove consultative support. This premium feature has limited availability, so contact us if you are interested.
Unavailable
Unavailable
Unavailable
Add-on upgrade
Engineer Slack Channel
Set up a dedicated slack channel with Stream engineers for rapid and tailored support.
Unavailable
Unavailable
Unavailable
Add-on upgrade
24/7 Emergency Phone
Access a phone number and pin to call in case of a significant emergency.
Unavailable
Unavailable
Unavailable
Add-on upgrade
Free for Maker
$100 monthly free credit for makers. If your project/company has less than 5 team members and less than $10k in monthly revenue, Stream is free/gratis/complimentary. Get started with your Maker Account today - availability is limited!
Frequently Asked Questions
Monthly Active Users (MAUs) are defined as any user that connected to chat within the last calendar month. If you provide chat to all users of your app, your Stream Chat MAU will equal your total user base. If Chat is an optional feature, your Stream Chat MAU will likely be a subset of your total user base.
Stream defines peak concurrent connections as the point in the monthly billing cycle at which the most open WebSocket connections are established between devices and Stream.
A single user, or user_id, can have multiple open WebSocket connections. For example, if they are logged in on multiple devices or an integration error has occurred.
The most common method of opening a WebSocket connection is using the connectUser() (or SDK equivalent) method described here.
You can build any type of chat or messaging experience with Stream. Our SDKs provide three levels of integrations: The low level client, an offline storage layer and the UI components. This means your team can implement any design that they created with Stream.
Stream's global edge network consists of servers around the world to ensure users have a reliable real-time communication experience and lower error rate when using Stream.
Messages are securely stored for as long as your plan is active.
Let's Discuss Your Use Case
Tell us about your app and we'll put together a plan for your volume, from pricing to migration.
Thanks for reaching out!
We've received your message and a member of our sales team will be in touch shortly.
Why Stream Chat
Chat runs on a global edge network with a median 8ms API response in every region, and SDKs for React, iOS, Android, Flutter, React Native, Angular, Unity and Unreal. Moving from another provider? Migration support is free for 30 days, including bi-directional webhook sync.
Security & Compliance
- GDPR
- DSA
- DPF
- HIPAA
- SOC 2
- ISO 27001
Available Options
- 24/7 Emergency Support
- Onboarding Services
- Shared Slack Channels
- AI Moderation
- SSO, SAML, 2FA
- Dedicated AWS Region Stack
- 99.999% Uptime SLA
- Audit Logs
Start building in-app chat for free.
Add Chat to my app: getstream.io/SKILL.md
The fastest way to build with Stream. Start a new project or improve an existing one. Full CLI and documentation integration out of the box.
Ask your agent:
/stream Build me a Social App with Feeds and Moderation.
/stream Any livestream calls running?