Case Studies

EdTech Enterprise Chooses Stream Over Sendbird To Streamline Communication for Millions of Users

Challenge: Australia's leading school management software provider, Compass Education, needed to streamline communication for its three million daily active users, including teachers, school staff, parents, and students. But, building an in-house chat solution would be a resource-heavy lift for the enterprise and delay its product roadmap. Strategy: The team began vetting chat API vendors and
Read more ->
6 min read

Nextdoor Creates Community at Scale with Stream Chat

Challenge: Nextdoor faced the challenge of maintaining an in-house chat solution that was resource-intensive and lacked desired features. This posed a significant obstacle to fostering user engagement and community interaction, necessitating a more efficient and scalable messaging platform. Strategy: Nextdoor adopted a proactive approach to identify and integrate a suitable messaging solution. Through a one-day
Read more ->
2 min read

Gumtree Australia Reduces Fraudulent Marketplace Activities by 25%

Challenge: Gumtree Australia, a leading marketplace, needed to replace its outdated in-house messaging system with a more efficient and reliable solution. Strategy: After rigorous evaluation, Gumtree selected Stream's chat solution, driven by its user-friendly SDK and AI-powered Auto Moderation capabilities. The integration process involved a dedicated team of developers over seven months, ensuring seamless deployment
Read more ->
4 min read

Little Cinema Digital Power Interactive Entertainment Experiences With Stream Chat

Challenge: Little Cinema Digital required a scalable chat solution to support interactive and immersive entertainment experiences for its global partners. Strategy: After leveraging an alternative chat solution for its first two events, Little Cinema Digital found and integrated Stream Chat with a lean development team in under a week. Result: Little Cinema Digital and Stream
Read more ->
4 min read

Rigi Sees 50% YoY Growth After Integrating Stream Chat

Challenge: When Rigi's co-founders created the app, they needed a chat API to expedite their time to market. Rigi developers needed a chat solution that was easy to integrate and scalable enough to support large creator communities while delivering reliable, low-latency performance. Strategy: The Rigi team built a proof-of-concept (PoC) with the chat APIs from
Read more ->
2 min read

Revolutionizing Job Recruitment with Glints and Stream Chat

Challenge: Traditional job portals relied heavily on email-centric application processes, often resulting in delayed responses and cumbersome interactions. Glints aimed to differentiate itself by adopting a chat-based interface, allowing job seekers to engage directly with hiring managers in real-time conversations. Strategy: Ying Cong Seah spearheaded Glints' transition towards a chat-based recruitment model, leveraging technologies like
Read more ->
3 min read

Jigsaw Finds Reliable, Scalable Development Partner In Stream Chat

Focused on fostering connections beyond superficial appearances, Jigsaw strategically transitioned from PubNub to Stream Chat to enhance its user experience and seize an opportunity to rebuild its chat functionality from the ground up. This case study delves into the motivations behind this shift, the implementation experience, and the transformative impact on user engagement. About Jigsaw
Read more ->
3 min read

Telemedicine App Leverages Chat to Create Engaging Healthcare Experiences

Challenge: Medecision wanted to help its customers connect with patients faster and provide a more engaging care experience. The company's engineering team began building an in-house chat solution but ran into feature development and scalability issues. Strategy: The Medecision team pivoted away from its in-house build strategy in favor of integrating a ready-made component. They
Read more ->
3 min read

Pocket Gems Successfully Migrates Millions of Users to Stream Chat

Challenge: Pocket Gems sought a new chat solution to integrate with its mobile storytelling game, Episode. However, it posed a challenge to seamlessly transition millions of players to a more reliable, scalable, and supportive chat provider. Strategy: After carefully evaluating alternative chat providers, Pocket Gems chose to migrate from its existing solution to Stream's iOS,
Read more ->
5 min read