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Announcing Stream’s New Dashboard Experience

Our initial dashboard was built for Stream’s initial product, Feeds. As you may know, we now offer Chat — a robust real-time API for building messaging applications. With the tremendous growth since the initial launch of our second product, we are working to ensure that every use…

60 Live Chat Statistics From the Leaders in Sales & Support

For the last decade, institutions have implemented new technologies and gathered user feedback to provide consumers with the best possible experience. One communication channel that has maintained its place in delivering online support is live chat. Major changes are happening in…

Consumers Stop Using Apps Due to Data Concerns. In-App Messaging Can Help.

We live in an age where data security, safety, and privacy are of significant importance — and for a good reason. Millions reported identity theft in 2019. Consumer data is regularly stolen from reputable, well-known companies. Estimates suggest hackers attempt to steal user data…

Why Strong Community Supercharges App Engagement

Much to the tech industry’s chagrin, in 2012, Facebook announced it acquired Instagram for $1 billion. Many believed the then-fledgling photo-sharing app was worth nowhere near its hefty price tag, as the two-year-old company was pre-revenue. But Facebook bet Instagram’s worth wa…

The Product Development Process Isn’t as Complex as You Think

At the end of the day, what sets your company apart? Some might say branding, others experience. But when it all comes down to it, the answer is actually pretty simple: products. When a consumer chooses your company over another, your branding may have enticed them, and that expe…

How Live Chat Support Makes Scaling Customer Engagement Easy

Whether it’s a text to update your partner on dinner plans or a Slack message from your colleague following up on a new project, live chat messaging is everywhere. It’s how we talk to one another for work, how we game together, how we follow up on purchases, and how we contact su…

Feature Announcement: Mitigate Profanity With Block Lists

Many companies that allow end-users to openly chat with one another open up a significant risk to unsavory and often harmful content within an application. The fine balance between open, unfiltered conversation, and an overbearing moderation system is one that Stream is acutely a…

Feature Announcement: Improve High-Volume Chats with Slow Mode

When utilizing real-time chat for communication during a popular event, it can be beneficial to slow down the conversation by restricting how frequently participants can send messages to avoid missing content that would otherwise get drowned out by noisy or spammy chatters. This …

Livestream New Features

From company-wide Zoom meetings to international conferences going digital, virtual events are here to stay. In fact, Will Smith and Kevin Hart just backed Run The World, a (pandemic-proof) virtual events startup. Live events turned livestream — from political rallies to virtual …

Top Reasons Live Chat is an Essential Tool for Medical Device Companies

Software as a Service or “SaaS” integration has grown over the last several years, generating nearly $85B in 2019 and projected to reach $250B by 2021. API-driven services like Live Chat can be easily and quickly integrated into existing apps and provide companies a strategic adv…

Industry Spotlight: Telemedicine

Telemedicine is making a noticeable impact on patients and healthcare providers around the world. If you haven’t used these types of services lately, you may be surprised at the current scope of virtual health capabilities. Traditional use cases for telemedicine include primary c…

34 Best Telemedicine Apps for Providers and Patients

In the recent past, telemedicine peeked its head into the world as an obvious solution for healthcare providers to save money and see more patients. But, before the global Coronavirus pandemic, virtual healthcare visits were not covered by most insurance providers in the United S…

The Current Landscape for Mental Health Telemedicine

According to the Centers for Disease Control (CDC), mental health is “our emotional, psychological, and social well-being.” The CDC linked worsening mental health conditions to stress caused by the current COVID-19 pandemic. With a growing demand for safe and convenient access to…

Stream Chat and API-Driven Telemedicine Services

One of the largest growing segments within the telecommunication space is telehealth and telemedicine. Prior to the COVID-19 outbreak, we saw claims that “Telehealth is growing with a forecasted market increase of 16.8 percent from 2017 to 2023” according to the Arizona Telemedic…

Firebase Alternative: Building Chat With Firebase vs. Stream

We have recently noticed an influx of individuals searching for alternatives to building chat messaging applications on Firebase. It’s important to note that Firebase is a multi-use tool for developers to build just about anything quickly but does not take into account the cost w…

40+ Telemedicine Statistics to Know in 2020

The global Coronavirus pandemic has changed the way we work, the way we play, and the way we approach healthcare. We’re not sure where we will land once we get through this. Still, understanding the usage and growth of the telemedicine industry in the recent past can help us gain…

Message Translation, Multi-Tenancy Chat and New Regions – Swift Chat

In June 2020, Stream Chat’s Swift SDK received three updates: 2.2.3, 2.2.4, and 2.2.5. These updates bring us further in the mission of providing high-quality chat experience for iOS apps. Let’s go through the highlights. Message Translation With this feature, introduced in 2.2.5…

Message Translation – i18n

Message Translation With Stream Chat, messages can now be translated on-demand or automatically. In turn, users speaking different languages can communicate in the same channel. Enabling Message Translation By default, message translation is not enabled. However, users can ask St…

10 Most Secure Messaging Apps – The Best Platforms & Solutions

Messaging apps make it easy to communicate and connect with people around the world. However, with new ways to communicate and connect via technology, there are also new ways for your privacy and security to be breached. Private messages could potentially be read by third parties…

Announcing Multi-Tenant Support & Teams for Chat

If a company adds chat to its app, it may have its own customer base. If you’re building a SaaS application, one customer must not have access to the chat information of another customer, primarily if these customers exist within the same competitive landscape. For example, imagi…

Stream Helps Betabrand Build a Community-Based Online Apparel Company

About Betabrand Betabrand is an online women’s apparel company known for Dress Pant Yoga Pants and other activewear for everything from work to travel. The brand’s customers participate in the design process by voting on new clothing concepts and providing their feedback, helping…

SendBird Competitors: SendBird vs Alternatives

If you are looking for a SendBird competitor, there is a multitude of alternatives out there. With so many available options to choose from, it can be hard to decide which cloud communication platform will help you stand out among your competition. It is essential to determine wh…

10 HIPAA Compliant Chat Apps – Live Chat, Text Messaging & Video

With the explosion of new technology in healthcare communications, there are many applications in the market that make communicating with patients easier, while also keeping their Protected Health Information (PHI) secure. While researching chat with PHI concerns in mind, I came …

White-Label Chat for Cloud Messaging

Cloud messaging is a service that enables developers to send messages between servers and client applications. With cloud messaging, developers leverage the infrastructure of a reliable cloud messaging provider such as Stream to deliver messages and notifications to their platfor…

A Guide to White-Label Chat

Read on if you find yourself in this position, and want to learn more about the space and options available. 👍 What Is White-Label Chat White-label chat is considered any chat solution provided by a chat vendor that doesn’t show the vendor’s logo, domain, or any other type of ve…

Stream Chat vs. Twilio Chat

Chat and messaging are becoming ever-more critical for application success. When searching for a provider to enable in-app chat, you might compare Stream Chat with Twilio Chat. Twilio is a monster in the space of API-driven SMS support and email (through their acquisition of Send…

A Guide to Developer Marketing in 2020

Initial Thoughts Stream provides Feeds, which allow developers to build event-driven applications similar to social media platforms such as Instagram, Facebook, or Twitter, in a matter of days versus months or years. Stream also provides Chat, a product that enables developers to…

Review: SendBird vs. Stream

Chat and messaging are critical components of your application. When searching for a provider to enable in-app messaging, you might compare Stream Chat with SendBird. Stream and Sendbird are the two most commonly used chat APIs, and both are solid options for your application. In…

What I Learned Researching Chat Provider Pricing

My comparison of the top live chat services and their pricing structures – Pubnub vs Sendbird vs Stream Full disclosure: I’m the head of sales at Stream, and we launched our chat API in the fall of 2019. After 5 years of providing highly stable, fast and scalable activity and not…

Product Comparison: Stream vs. Layer

Update: Layer has shut down their API. Read about how to migrate from Layer and read our own thoughts about it. Chat and messaging are critical components to application success. When searching for a provider to enable in-app chat, you might compare Chat by Stream with Layer’s ch…

Product Comparison: Stream vs. PubNub

Chat and messaging are critical components for application success. When searching for a provider to enable in-app chat, you might compare Stream Chat with PubNub. PubNub is an enterprise-grade lower-level pub/sub solution (hence the name PubNub). In late 2019 they officially rel…

National Real Estate Company Uses Stream Chat to Allow Agents to Communicate with Clients

About the “Real Estate Company” This market-leading real estate company has agents and facilities all across the United States. As one of the largest real estate franchises in terms of sales volume, the number of agents, and units sold they also have one of the largest risks in t…

Pusher Chatkit Alternative: Stream vs. Pusher

When searching for a provider to enable in-app messaging, you might compare Chat by Stream with Pusher’s Chatkit.

Using Feed Technology for Travel Use Cases

When we visit sites like Amazon, Netflix, or YouTube, we take for granted the fact these services have been exploring and learning our behavior for years. They know us well – they make relevant recommendations that are unique to the user, drawing us back to their sites time and t…

Dubsmash Switches to Stream from an In-House Solution

About Dubsmash Dubsmash is a global entertainment platform that allows users to interact with the content they love. Their team is building the interactive video quote database of the future, allowing users around the world to share, lip-sync, and meme over pop culture content. W…

Sketchfab Utilizes Stream’s Feed Technology to Increase Performance and Reliability

“From posting updates to commenting and more, Stream provided us with the most flexible and scalable solution for displaying all our user’s activities. The Stream team made implementing our news feed solution a collaborative experience and ultimately the right decision for us.” –…

Activity Streams and News Feeds for Real-Time Use Cases

There are many feed use cases where it’s important to show updates in real-time. If a feed has thousands or even millions of followers, this can be pretty hard to do. Over the past months, our team has vastly improved the capacity of our real-time infrastructure, allowing you to:…

Creating a Personalized Buying Experience

Remember when online shopping was a new phenomenon that seemed risky and impractical? I certainly do. Fast forward to present day. Not only are retail companies expected to have an online purchasing option (eCommerce), it seems as though in-person shopping is becoming a thing of …

Using Feed Technology for Real Estate Use Cases

Product owners for online real estate services are facing new challenges in a market that is currently in a state of massive disruption. First time home buyers entering the market grew up with advanced technology, allowing everything to be at their fingertips. Buyers now expect t…

Product Hunt Switched to Stream API from In-House Solution

“The Stream API just works – we appreciate the fact that we simply don’t have to worry about it. It’s simple for us to add new notifications and it scales with us. This gives us time to focus on other priorities.” – Andreas Klinger, CTO at Product Hunt About Product Hunt Product …

Feeds – B2B show they’re not just for social

When most people think about feeds, they of think social apps like Twitter. Even at Stream, most of our example use cases and sample applications are centered around social. It’s no surprise, considering that Recode’s 2017 list of top 10 mobile apps include Facebook, Instagram, a…

Algolia Review – A Hosted Search API Reviewed

Today we’re reviewing Algolia. This blog post is part of our review series where we uncover best-of-class SaaS solutions for developers. Reviewing other API services helps us come up with ideas for improving Stream, our API for building scalable and perisonalized feeds. You can t…

Imgix Review – Image Processing as a Service Reviewed

_Today we’re reviewing Imgix. This blog post is part of our review series where we uncover best-of-class SaaS solutions for developers. Reviewing other API services helps us come up with ideas for improving Stream, our API for building scalable and personalized feeds. You can try…

The Activity Streams and Personalization of Google Music

When products are built around feeds, the general goal is to provide users with functionality to share their thoughts, follow their interests and respond to content. With this functionality being user-centric, we wanted to offer some suggestions on the best practices for newsfeed…

Global Citizen: A Community That Connects People

Global Citizen is a community that connects people who want to make an impact on the world’s biggest problems. Stream is providing the feed technology and hosting free of charge.