Product

Zoom Video SDK vs. Stream Video

In our recent Twilio Alternatives post, we made some claims about Zoom being easy to integrate. However, customization with the Zoom Video SDK is very limited. Let's look into that claim some more to see how we think Zoom Video SDK compares to Stream Video. We will also look at the Beta Zoom Video SDK
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3 min read

Omnichannel Communication: What Is It and Why Is It Important?

Businesses can use different communication channels to connect with their audience. However, companies that don't use multichannel communication risk losing customers who prefer specific channels. You should incorporate as many customer touchpoints as possible to keep customers engaged and remind them of your value. Notably, omnichannel communication highlights the significance of customer communication by making
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8 min read

Understanding AI Content Moderation: Types & How it Works

Moderating the vast amount of content on digital platforms is a challenge. People post content daily, making it tough to filter out harmful content like hate speech. Users are at risk of encountering negative material with inadequate moderation, which can undermine the integrity of online platforms. AI content moderation offers an efficient solution, ensuring safer
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8 min read

Introducing Stream's Campaigns API

We at Stream are thrilled to announce the launch of our new Campaigns API! Sending messages to a large group of users or channels and personalizing those messages with rich templating, attachments, and custom data is now easier for developers and businesses than ever before. For Campaigns with under 1,000 users, our API enables you
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2 min read

30 Important App KPIs to Track in 2024

Developing a mobile app can increase your brand visibility and create a direct communication channel for users. But if you're not tracking the right KPIs, you're missing out on opportunities to improve your app's effectiveness. The problem is that there's no shortage of KPIs, and tracking the wrong ones can waste resources and cause you
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9 min read

Think Twice: What to Consider Before Building Chat with RTI

Fellow developers, gather around as we delve into the treacherous terrain of chat development using real-time infrastructure, a land filled with landmines, caveats, and countless ways to go over budget without realizing before it is too late. Picture this: you're navigating through a labyrinth of code, grappling with timelines tighter than your favorite pair of
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11 min read

Top Features and Best Practices for Voice Chat Applications

The rise of real-time communication technologies, such as video and voice calls, disrupts email and text messaging. When integrating voice chat into an app, a reliable and scalable solution can place you ahead of your competition. However, if you're building your app in-house, it can take years to make voice chat experiences that have excellent
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7 min read

Introducing Threads 2.0

Threads are a popular feature among mainstream chat applications and a great way to focus the conversation without cluttering up a user’s main feed and channel. Apps like Discord and Slack have set the bar regarding user experience and the features or behavior people expect when using threads. Today, Stream is releasing several improvements to
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1 min read