Marketplace
Chat Messaging API

Quickly build engaging chat for your buyers and sellers. Never lose a message with Stream’s offline storage and advanced connection recovery ensuring a reliable real-time chat experience.

Example marketplace messaging system showing a buyer seller chat conversation
Example marketplace messaging system showing a buyer seller chat conversation
Example marketplace messaging system showing a buyer seller chat conversation
Message Retention

Message Retention

Never lose a message with our offline storage & advanced connection recovery.

Powerful Moderation

Powerful Moderation

Keep your chat community safe with AI-based text and image moderation, blocklists, and a stream powered moderation dashboard.

Custom Messages

Custom Messages

Create custom attachments or use our MML to expand your chat experience.

Enterprise Grade

Enterprise Grade

SOC2, ISO 270001, HIPAA, GDPR + a 99.999% uptime SLA. 24/5 phone support and a shared Slack channel with our dev team are available.

Reactions & Threads

Reactions & Threads

All the modern messaging essentials your users expect. Threads, replies, reactions, typing indicators and read state.

Integrated Translation

Integrated Translation

Chat messages can be translated on-demand or automatically to support a global marketplace.

Example conversation between a buyer and seller in a Coffee marketplace

Improve your Marketplace App with Chat Messaging

In-app chat allows buyers to connect with sellers without the need to share private contact details.

Check out MML for Advanced Custom Messages
Learn More →

Why Marketplace Chat Matters

When buyers and sellers are connected within your marketplace app, transaction volume increases. Real-time messaging closes the loop for an interactive supply and demand network, driving more opportunity to convert. Cross-platform support, push notifications, and moderation tools build trust, retention, and engagement among your marketplace. Enhance brand awareness and improve operational efficiency.

  • Audit trail for fraud protection
  • 99.999% uptime SLA
  • Cross-platform SDKs
  • SOC2, ISO 27001, HIPAA, GDPR

TaskRabbit Case Study

Learn why TaskRabbit replaced their in-house chat solution with Stream.

Read Now →

Betabrand Case Study

Learn how Betabrand is using Stream to drive engagement amongst their users.

Read Now →

Build Marketplace Chat with our APIs or SDKs

Our messaging API was designed by developers, for developers. Leverage the API or integrate our libraries and components. Save time with less maintenance so you can focus on your unique value.

Cloud Components

Chat UI Kits for Marketplaces

Our UI Kits match our cloud components to give teams the chance to design and build the perfect experience.

Increase Conversion and Sales

Connecting inside your own app with chat messaging increases user engagement and provides positive brand perception when coupled with a consistent user experience that’s available through Stream’s SDKs.

Security & Compliance
  • GDPR
  • HIPAA
  • SOC 2
  • ISO 27001
Available Options
  • 24/5 Emergency Support
  • Shared Slack Channels
  • AI Text & Image Moderation
  • 99.999% Uptime SLA
  • Audit logs
  • SSO, SAML, 2FA
  • Dedicated AWS Region Stack

Let's Discuss Your Use Case

Learn more about our custom solutions

“Chat is working great for us - we have many features that we didn’t have using our old chat provider. Our audience grew by 1000% so we have seen a steep increase in chat usage with a stable chat solution.”

VP, Engineering profile picture

Ady Levy

VP, Engineering