Product : Chat

Ensuring Dating App Safety: The Crucial Role of In-App Chat Moderation

In the fast-paced world of online dating, where connections are made with just a swipe, ensuring safety is paramount. As millions turn to dating apps to find love or companionship, the importance of robust safety measures cannot be overstated. One critical aspect often overlooked in-app chat is moderation, a feature that plays a pivotal role
Read more ->
3 min read

A Comprehensive Guide to App Accessibility

Mobile apps are an integral part of our daily lives. From shopping to socializing, we rely on apps for many tasks. But some people are locked out of this world. Individuals with disabilities have difficulty using these apps if they aren’t built with visual, hearing, cognitive, and mobility impairments in mind. App accessibility ensures all
Read more ->
7 min read

Migration Made Simple: How to Switch from an In-House Build or a 3rd-Party Vendor to Stream Chat

Difficult economic conditions have forced every company to look closer at their vendor relationships to ensure they get the most value for every dollar spent. Specifically in the in-app chat service market, there has been a big shift away from technology that is not economically priced and does not effectively scale to meet business requirements.
Read more ->
4 min read

In-App Feedback: How to Get It and What to Do With It

But, given users' decreasing attention spans, varying needs, and busy schedules, eliciting meaningful app feedback from your users becomes a tall order. Fortunately, there are tactics for eliciting meaningful feedback directly from the app instead. Leveraging these best practices for generating user feedback will help you gain valuable insights to improve your mobile app. What
Read more ->
8 min read

Enhance Patient Care: Combine the Nylas Calendar and Stream Chat APIs

Integrating chat functionality and robust scheduling capabilities can enhance the user experience of your telemedicine app. In this article, we will explore the power of combining the Nylas Calendar API with the Stream Chat API to showcase the use case of patients and care providers interacting using our products. By leveraging the unique qualities of
Read more ->
3 min read

Stream's Principal Moderation PM Talks Trust & Safety On GDI Podcast

Adnan Al-Khatib, Principal Product Manager of Moderation at Stream, recently joined the GDI podcast during Trust and Safety Month to discuss content moderation. Stream offers a cutting-edge, end-to-end auto-moderation solution that enables real-time adaptability to your app's needs. This powerful tool protects users from bots, scammers, and bad actors. Let's look closely at some key
Read more ->
2 min read

The Ultimate Guide to Content Moderation

User engagement is the key to building a thriving social community, and the key to a successful business is loyal, active customers—no matter your use case. But this reward comes with risk. While user-generated content (UGC) can be empowering, persuasive, and insightful, it can also be off-topic, spammy, hateful, harmful, or even criminal. By moderating
Read more ->
8 min read

Content Moderators: What They Do & Why They Are Needed

One way to do that is to create an online community that is safe, supportive, and enjoyable for everyone. A designated content moderator can reduce the risk harmful content poses. Content moderators can help keep your users coming back because they'll trust that your platform is safe and inclusive. Moderators are trained to effectively search
Read more ->
6 min read