Product: Chat

Top Reasons Live Chat is an Essential Tool for Medical Device Companies

Software as a Service or “SaaS” integration has grown over the last several years, generating nearly $85B in 2019 and projected to reach $250B by 2021. API-driven services like Live Chat can be easily and quickly integrated into existing apps and provide companies a strategic adv…

Industry Spotlight: Telemedicine

Telemedicine is making a noticeable impact on patients and healthcare providers around the world. If you haven’t used these types of services lately, you may be surprised at the current scope of virtual health capabilities. Traditional use cases for telemedicine include primary c…

The Current Landscape for Mental Health Telemedicine

According to the Centers for Disease Control (CDC), mental health is “our emotional, psychological, and social well-being.” The CDC linked worsening mental health conditions to stress caused by the current COVID-19 pandemic. With a growing demand for safe and convenient access to…

Stream Chat and API-Driven Telemedicine Services

One of the largest growing segments within the telecommunication space is telehealth and telemedicine. Prior to the COVID-19 outbreak, we saw claims that “Telehealth is growing with a forecasted market increase of 16.8 percent from 2017 to 2023” according to the Arizona Telemedic…

Message Translation, Multi-Tenancy Chat and New Regions – Swift Chat

In June 2020, Stream Chat’s Swift SDK received three updates: 2.2.3, 2.2.4, and 2.2.5. These updates bring us further in the mission of providing high-quality chat experience for iOS apps. Let’s go through the highlights. Message Translation With this feature, introduced in 2.2.5…

Message Translation – i18n

Message Translation With Stream Chat, messages can now be translated on-demand or automatically. In turn, users speaking different languages can communicate in the same channel. Enabling Message Translation By default, message translation is not enabled. However, users can ask St…

10 Most Secure Messaging Apps – The Best Platforms & Solutions

Messaging apps make it easy to communicate and connect with people around the world. However, with new ways to communicate and connect via technology, there are also new ways for your privacy and security to be breached. Private messages could potentially be read by third parties…

Announcing Multi-Tenant Support & Teams for Chat

If a company adds chat to its app, it may have its own customer base. If you’re building a SaaS application, one customer must not have access to the chat information of another customer, primarily if these customers exist within the same competitive landscape. For example, imagi…

10 HIPAA Compliant Chat Apps – Live Chat, Text Messaging & Video

With the explosion of new technology in healthcare communications, there are many applications in the market that make communicating with patients easier, while also keeping their Protected Health Information (PHI) secure. While researching chat with PHI concerns in mind, I came …

White-Label Chat for Cloud Messaging

Cloud messaging is a service that enables developers to send messages between servers and client applications. With cloud messaging, developers leverage the infrastructure of a reliable cloud messaging provider such as Stream to deliver messages and notifications to their platfor…