Product: Chat

If edtech tools were important to school systems and educators before 2020, they are now essential to engage students in remote or hybrid learning models. A new era of technology-dependent education calls for improved solutions and virtual classrooms to manage exponential user gr…

For nearly two decades, Stephen Green has played a major role in reimagining the scope and direction of higher education among U.S. colleges and universities. Green currently serves as Chief Program Officer at Noodle Partners, the country’s leading provider of online program mana…

Even before you enjoy your morning cup of coffee, apps likely influence your day. From guided meditation (cue the soothing voice of Headspace’s Andy Puddicombe) to incrementally learning how to speak Spanish, modern life is tightly intertwined with apps. They have the potential t…

If you’ve ever taken an entry-level course at a public university, you know lectures can contain upwards of 500 students, making it next to impossible to get one-on-one time with your professor. Recognizing the communication challenges in higher education, entrepreneur Tade Oyeri…

In-app chat has quietly revolutionized the way users communicate. Chat is now integral to daily life, building communities, connecting patients with doctors, selling products, solving customers’ problems, helping fans rally around their teams, and giving students the tools they n…

There are thousands of apps and online tools designed to help students learn mathematics, but for math teacher and software developer Rob Percival, they all failed in one critical way: While most tools grade students after they complete a problem, few have the ability to indicate…

We are proud to announce the public v2.0 availability of our React Native SDK for Stream Chat. This release provides many improvements to performance, better context, and prop support across the SDK features. Most importantly, the React Native SDK is now completely rewritten in T…

If you’ve ever attempted to communicate with customer service over an automated chatbot, chances are you’ve been stuck in the maddening, Sisyphean loop of customer service hell rife in slow response times, vague answers to your questions, and desperate pleas to connect with a rea…

Live chat is now the preferred support channel for customers between the ages of 18 and 49. Customers prefer to use live chat because they receive real-time support without having to wait for a live operator. They’re able to get support at a time — and in a form — that’s most con…

We live in an age where data security, safety, and privacy are of significant importance — and for a good reason. Millions reported identity theft in 2019. Consumer data is regularly stolen from reputable, well-known companies. Estimates suggest hackers attempt to steal user data…

Much to the tech industry’s chagrin, in 2012, Facebook announced it acquired Instagram for $1 billion. Many believed the then-fledgling photo-sharing app was worth nowhere near its hefty price tag, as the two-year-old company was pre-revenue. But Facebook bet Instagram’s worth wa…

Whether it’s a text to update your partner on dinner plans or a Slack message from your colleague following up on a new project, live chat messaging is everywhere. It’s how we talk to one another for work, how we game together, how we follow up on purchases, and how we contact su…

In June 2020, Stream Chat’s Swift SDK received three updates: 2.2.3, 2.2.4, and 2.2.5. These updates bring us further in the mission of providing high-quality chat experience for iOS apps. Let’s go through the highlights. Message Translation With this feature, introduced in 2.2.5…

Message Translation With Stream Chat, messages can now be translated on-demand or automatically. In turn, users speaking different languages can communicate in the same channel. Enabling Message Translation By default, message translation is not enabled. However, users can ask St…

Messaging apps make it easy to communicate and connect with people around the world. However, with new ways to communicate and connect via technology, there are also new ways for your privacy and security to be breached. Private messages could potentially be read by third parties…

If a company adds chat to its app, it may have its own customer base. If you’re building a SaaS application, one customer must not have access to the chat information of another customer, primarily if these customers exist within the same competitive landscape. For example, imagi…

With the explosion of new technology in secure healthcare communications, there are many applications in the market that make communicating with patients easier, while also keeping their Protected Health Information (PHI) secure. While researching chat with PHI concerns in mind, …

Cloud messaging is a service that enables developers to send messages between servers and client applications. With cloud messaging, developers leverage the infrastructure of a reliable cloud messaging provider such as Stream to deliver messages and notifications to their platfor…