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Design

In-App Chat Messaging UI/UX Impact

Adding chat to your application has traditionally been a rather complicated process. Most of the early direct messaging with chat were handled by dedicated third party applications like AOL Instant Messenger. The internet thrived early on because it made messaging your friends, r…

Design

Chatbots: The Future of Customer Service

Chatbots provide an automated conversational interface that can positively impact your business. Imagine a customer calls a support center, and they’re stuck waiting to get a simple question answered. Not only do customers get frustrated, but having human beings respond to each c…