Product: Design
Expert Analysis: OfferUp's Design Director on In-App Chat & AI Defining the Next Decade
In 2017, start-up darling OfferUp, fresh off a $130 million round of funding that set the company's valuation over $1 billion, was moving into a new 70,000-square-foot office near Seattle to accommodate a rapidly growing employee headcount. And the company needed some new furniture. Luckily, it knew just the place to look, eventually outfitting the
Expert Analysis: OfferUp's Design Director on In-App Chat & AI Defining the Next Decade
In 2017, start-up darling OfferUp, fresh off a $130 million round of funding that set the company's valuation over $1 billion, was moving into a new 70,000-square-foot office near Seattle to accommodate a rapidly growing employee headcount. And the company needed some new furniture. Luckily, it knew just the place to look, eventually outfitting the
How Craigslist's Competition is Winning the UX Battle With In-App Chat
When buying or selling used items online, where is the first place people turn? Ask six people, and you may get six different answers. But a common option, or at least consideration, remains Craigslist. Perhaps because of its first-to-the-party status (est. 1995) and subsequent success, the company's brand remains sturdy decades later, maintaining an undeniable
7 UX Best Practices for Livestream Chat
In its simplest form, livestream chat is a real-time message board whose participants are communicating in the moment. The practice has gained significant popularity over the last several years, and is accelerating during the last six months, with apps like YouTube, Facebook, Instagram, Twitch, and Periscope all adopting the experience within their platforms. Live
