Tutorials: React Chat (2)

Authentication is a very important part of any application, so it should be implemented in such a way that it delivers a great user experience while keeping your users’ secrets safe. One solution that works well for users and security is passwordless authentication. What Is Passwordless Authentication? Like it sounds, passwordless authentication is a means

Many chat apps today implement /slash commands for their end-users. When done right, these commands can be both practical and engaging, serving a variety of use cases. For this tutorial, you’ll create a custom /gcal command that will populate your app's chat channel with your upcoming Google Calendar events and call it with a webhook

WebSockets are at the core of every chat app. At Stream, whenever you connect a user to a channel, you create a WebSocket connection. That means for every connected user, there’s at least one connection open. But, did you know it’s possible for a single user to connect multiple times? This is what we refer

Message Markup Language (MML) enables you to build an interactive messaging experience. MML supports embedding elements as simple as a button to your message or as complex as date pickers and custom forms within your chat experience. MML also supports images, icons, and tables out of the box. The goal for MML is to provide

When transmitting or storing user data, especially private conversations, it's essential to consider employing cryptographic techniques to ensure privacy. By reading this tutorial, you'll learn how to end-to-end encrypt data in web applications using nothing but JavaScript and the Web Crypto API, which is a native browser API. Please note that this tutorial is very

In this tutorial, we'll build a chat app with a dashboard that allows an admin user to switch between one-on-one customer chat channels in the same window. As a busy customer support representative, you don’t want to be stuck with a chat app that opens each chat in a new window, forcing you to cycle

In this tutorial, we'll build a chat app that sends a copy of a chat transcript in an email using SendGrid. Imagine being able to automatically inform your sales team when one of their clients has chatted with your support team. This app sends a transcript of that chat directly to the salesperson's email address

Can you imagine viewing your sales chat transcripts in real time from your sales CRM? Would your chat applications improve with more timely handling of customer chat inquiries? This post demonstrates how to leverage the powerful Stream Chat API to take action with a chat transcript as the chat takes place, response by response. The

This tutorial will explore how to make a chat widget that connects to the HubSpot CRM to (1) create or update a HubSpot CRM Contact with the user’s info, and (2) save chat transcripts in HubSpot. We’ll use the versatile Stream Chat client and its webhooks to accomplish this. The steps provided here will help

This post will demonstrate how to configure a Lead creation in Zendesk from a customer inquiry via a landing page/sales chat widget. We'll build a full-screen experience that can be embedded on your homepage or landing pages. Our chat experience will start with a simple user registration to lead capture. It will ask for first

In this tutorial, learn how to build a Stream chat widget that connects to the HubSpot CRM to automatically create a new contact when a customer initiates a chat. This widget, backed by the Stream chat API, can be easily embedded to your site as a chat widget for sales, support, lead capture, or a

Language barriers can hinder growth and build a wall between your business and its potential customers, ultimately limiting your market and costing you money. If a customer reaches out to you by chat in German or Spanish, but you don’t understand the language, wouldn't it be nice to still be able to win them over?!

Customer support live chat is an incredible tool for collecting valuable feedback from your customers and increasing your website engagement rate. With that said, it can take weeks or even months to build a functional, scalable, reliable real-time chat application. Luckily, Stream Chat makes it super easy to create such an app quickly; you can

Apache Cordova is an application development framework that allows you to develop cross-platform apps using web technologies such as HTML, CSS, and JavaScript. Its main advantage over traditional app development workflows is that it allows for the use of a single codebase for Android, iOS, and the browser, which significantly reduces the time and cost

This tutorial will take you through how to create a live chat app that responds in real-time, with the help of Dialogflow and Stream’s Messaging Platform. We’ll be making a chatbot that interprets the intent of a user’s input using Natural Language Processing (NLP) and responds appropriately, giving the information it has gathered. Prerequisites You'll

We’ll be leveraging AWS Polly’s natural speech capabilities to implement this feature and Stream's Messaging API for our chat infrastructure and interface. AWS Polly supports dozens of languages and a wide selection of natural-sounding male and female voices. When you send text to AWS Polly's API, it returns the audio to your application as a

The General Data Protection Regulation (GDPR) is an EU data protection law (passed into law in 2018) that determines how companies use and protect EU citizens’ data. While you might feel this doesn’t concern you, it very likely does! As long as you have EU residents making use of your app, you need to follow

In this article, we will be creating a chat application using React and Stream Chat. The app will feature an authorization page for login/signup, followed by a chat view that allows for communication between several authorized users. After creating the chat application, we will deploy it to Heroku, to take it public. The final application

One increasingly common feature in chat apps is the ability to send self-destructing messages, also known as "ephemeral" messages. When this feature is enabled, the messaging system automatically erases the content minutes or seconds after the message is sent. This deletion is effective on all the devices that received the message, as well as on

In any chat application, one of the most integral features is being able to notify users of new messages. While providing this feature comes with its own set of challenges (listeners, timing, notification types, keeping track of which messages are read, etc.), notifying users of unread messages doesn't have to be challenging. Among the many

Update: Here is an excellent post on the vision for 2020's tech trends in cloud computing between the CEO of Ionic, Max Lynch, and CEO of Stream, Thierry Schellenbach. There is a massive difference between platforms such as React Native and Flutter compared to Ionic. Ionic believes that the open technology that powers today’s web

Creating an application is a lot of work! Deploying your application shouldn't be. Every developer has said at one time or another, "it works locally, but I can't get it to work on the server!"; it can take you hours, or even days, to figure out what went wrong and to put a fix in

Getting Started In any business interaction, it is vital to hold on to records of how you got to where you are. Not only can being able to reference previous transactions and interactions teach you about what you've done, it can help you make informed decisions about what you are going to do. With this

Ionic is an open-source framework that allows you to build and deploy apps that work across multiple platforms, such as iOS, Android, desktop, and the web as a Progressive Web App – all with the same code base. At first, Ionic was built to work with Angular, but with the release of Ionic 4, you

This article describes how you can build and deploy a React Chat application powered by Stream’s Chat API to Netlify and Heroku. In this case, the React app will be deployed on Netlify, while the accompanying Node server will be deployed to Heroku. At the end of this article, you’ll see just how easy it

Initial Thoughts This tutorial will teach you how to build your own customer support chat experience and create a serverless chatbot! The end result will look much like this: The customer-facing chat experience is shown on the left, and the screen on the right shows the interface for support agents. Here’s a GIF of the

Many applications today inform users about important messages related to their application by sending notifications – this can be via push or web. With a web notification, a user can click on the notification and instantly get back to the application to further act on that piece of content. For Stream Chat applications, one of

React hooks, released in February 2019, have huge benefits when implemented in your application. Whether you've used hooks before or are just learning, this post aims to show you just how simple it is to implement them with Stream Chat. The Basics Using hooks with Stream Chat is as simple as it sounds. Wherever you

In this tutorial, we will build a chat application that’ll allow users to participate in a group discussion similar to how channels work in Slack. We’ll handle user authentication, and management using Auth0's Authentication-as-a-Service solution that allows developers to add authentication to any application without breaking a sweat easily. At the end of this article,

Conversational UI is a user interface that emulates a human to human conversation, while in reality, the human is interacting with a computer program. We’ve often seen this with the use of chatbots and voice assistants. Conversational UI that involves speaking allows you to interact with a voice assistant, while typing allows you to interact

As healthcare technology advances, secure real-time telemedicine communication is becoming increasingly crucial to any modern medical application. It's essential to provide the technology experiences customers expect while protecting their privacy and data, like through HIPAA compliant chat. HIPAA is the Health Insurance Portability and Accountability Act which aims to provide and maintain data privacy for

When adding live video to your applications on Stream, we recommend checking out our newly released Video API! Using Stream Video, developers can build live video calling and conferencing, voice calling, audio rooms, and livestreaming from a single unified API, complete with our fully customizable UI Kits across all major frontend platforms. To learn more,

As healthcare technology advances, more patients expect healthcare applications to provide secure real-time communication. This often requires patients to exchange their protected health information (PHI) over in-app chat messaging. To maintain your users’ trust—and to ensure their privacy and data are protected—you must consider HIPAA compliance when building a chat experience. Note: In addition to

Chat messaging is everywhere today. We can talk to customer support personnel through a web app that allows them to see our request and respond in real-time. We can interact with our friends and family, no matter where we are, through apps like WhatsApp and Facebook. There are multitudes of instant messaging apps, for many

Building a real-time chat messaging application can be daunting and time-consuming for project and development teams. One reason is that the backend and frontend infrastructures must handle many aspects, like security and scalability. To build the Python app, we will use Stream's API for chat to handle WebSocket connections and other heavy lifting using Go,

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