Product

Before dating apps, meeting and connecting with a potential partner was limited to social gatherings and common physical spaces. So, when Match launched in 1995, it was a game-changer. Today, over 350 million people use dating apps, and industry leaders like Tinder, Badoo, Bumble — and Match — dominate conversations around the online search for

From social platforms to marketplaces, many apps rely on real-time engagement to build loyalty. Social.plus (formerly Amity) positions itself as an all-in-one solution for chat, video, and activity feeds, making it a contender for social-driven apps, community platforms, and engagement-heavy products. But Social.plus isn't the only option. A range of competitors offer similar functionality, often

Throughout the eCommerce customer journey, from product discovery to post-purchase support, there are many opportunities for revenue loss. While product managers might be aware of where these leaks occur and that chatbots offer potential solutions, choosing the right provider requires a thorough analysis to find the best fit. The best eCommerce AI chatbot platforms balance

Trolls, bad actors, and even bots can dismantle trust within video game communities by harassing other players and posting offensive or spammy content within the chat platform. Moderating multiplayer video game chat is essential to preventing toxic content from driving players away, damaging ratings, and eroding the trust that keeps gaming communities (and the studios

Live streaming has become one of the most popular ways for people to connect, entertain, and build communities online. But along with its rapid growth comes an undeniable challenge: keeping those communities safe. Research shows that a majority of livestream viewers and creators have encountered harassment, hate speech, or abuse during broadcasts, with some studies

It is the responsibility of online platforms to create a safe environment its users can trust, enjoy, and recommend to others. When businesses fail to moderate user-generated content, they risk alienating their audience and contributing to churn. Many businesses are looking to Trust and Safety policies and professionals to protect their customers and reputations. What

User-generated content (UGC) provides plenty of value to both users and the brands that implement it successfully. But "successfully" is the keyword here. UGC initiatives may mean creating marketing assets if you plan to leverage existing platforms, or they may mean designing and implementing new features in your app that allow for content creation and

Unfortunately, gaming communities can turn toxic. What should be a place for players to connect over a shared love of a game becomes a hostile environment filled with harassment and intimidation. Trolls, bad actors, and bots harass other players, post offensive or discriminatory messages, or share spam content. New players feel unwelcome or intimidated, making