Product
In-App Voice and Video Calling: Complete Implementation Guide for Product Managers
We've all been in the situation where we're typing out a message in an app and think, "actually, I just need to call this person." In-app voice and video calling is how you add this functionality to your product. With in-app video, your users can talk to each other without jumping to a different app.
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13 min read
Ably Alternatives – Comparing the Top 9 Competitors
If you're evaluating Ably's chat product for your app, you're likely looking for a reliable way to deliver real-time conversations with low latency and high uptime. Ably's infrastructure-first approach offers developers the tools to build custom chat experiences from the ground up, backed by a globally distributed network. But Ably isn't the only option. Depending
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15 min read
Build vs. Buy Moderation: The Ultimate Decision Guide for Trust & Safety
Content moderation is the invisible infrastructure of the web. Every message sent, image uploaded, livestream broadcast, and marketplace listing posted passes through moderation systems that determine whether it reaches its intended audience. Get it right, and your platform becomes a thriving community where users feel safe to connect, transact, and create. Get it wrong, and
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13 min read
Release: Editable LLM Prompts
At Stream, we know moderation is critical for building safe, thriving communities. With millions of messages flowing through apps powered by Stream, companies need more than just static rules. They need flexibility, speed, and full control. That's why we're excited to announce the release of AI Text Harm Detection (LLM). This new feature gives teams
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1 min read
TalkJS Alternatives – Comparing the Top 7 Competitors
TalkJS has carved out a niche in the chat API space by focusing on simplicity. Its ready-to-use UI and straightforward setup make it appealing for teams that want to add in-app messaging without sinking months into development. Still, speed isn't the only factor when choosing a messaging provider. The right platform should align with your
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14 min read
Chat UX Best Practices: From Onboarding to Re-Engagement
Product managers live in two dimensions that most other teams overlook. The first dimension is depth: perfecting individual features, optimizing performance, squashing bugs. This is where engineers and designers naturally focus: creating each component that is both technically elegant and visually flawless. But the second dimension is where PMs earn their keep: the horizontal view
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10 min read
NLP vs LLM for Content Moderation: How to Choose the Right AI Approach
The explosion of user-generated content (UGC) has made AI content moderation an operational necessity for digital platforms. From in-game chat and livestream comments to social media threads and marketplace reviews, trust and safety teams are under growing pressure to detect harmful content at scale and in real time. As platforms grapple with new regulatory requirements,
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8 min read
Social Media Moderation Guide: Tools, Examples, & Best Practices
Whether building a social app or managing a brand's online presence, moderation is key to balancing free expression with user safety, brand trust, and legal compliance. Get started! Activate your free Stream account today and start prototyping. The scale of moderating social media is massive. For example, Meta flagged and removed over 16 million content
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10 min read
Content Moderation at Scale: Handling Millions of Messages Without Sacrificing UX
In 2021, Twitch streamers, mainly Black and LGBTQ+, were hit with a wave of "hate raids." These automated bot swarms dumped dozens of identical slurs and threats into chat rooms in bursts that lasted seconds. The median raid spewed ~48 messages in <16 s. 222 bots hit one channel at once. In the fallout, creators organised
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13 min read