Product

App development costs are shaped by dozens of variables across design, infrastructure, team composition, feature complexity, ongoing maintenance, and more. Understanding these cost drivers is necessary for building realistic budgets and communicating trade-offs to stakeholders. This article will break down app development costs by addressing what adds to each component or stage, before rounding it

There are many video collaboration tools on the market, each built for different teams and use cases. Some work better for client meetings, while others are designed for webinars or asynchronous communication. So, how do you choose the best one? In this post, we discuss the 11 best video collaboration solutions on the market in

There was a time when the only weapon in the chat moderator's arsenal was a simple keyword list. You would be adding new words and phrases to your filters as they came up, always in reactive mode. Maybe you have regexes to help. Perhaps you build out a team. But you're always chasing the latest

However, the increasingly digital world demands a seamless care experience for all parties. The global telehealth market is expected to grow to $101.2B in 2023 and compound at an annual growth rate of 24% til 2030. The introduction of HIPAA-regulated digitized protected health information (PHI) data and patient resources profoundly impacted the industry. This boon

Many engineering teams ship AI features via APIs rather than training their own custom models. This shift reflects a broader trend. According to McKinsey, 78% of companies report using AI in at least one function. With demand rising across industries, managed APIs now cover almost every use case, from customer service chatbots to sound effects

Selling a standout product isn't enough. Customers now expect AI-driven personalization and consistent experiences across every channel. 78% of consumers demand it, but only 45% of brands deliver even baseline consistency. A good customer engagement strategy starts to stitch those (and other) gaps together. This post will walk you through ten methods for crafting a

In today's economic climate, every dollar counts. Organizations are under pressure to maximize ROI on their tech stack and scrutinize vendor relationships.  Specifically in the in-app chat service market, there has been a big shift away from technology that is not economically priced and does not effectively scale to meet business requirements. When considering a

These days, low-latency video streaming is so deeply embedded in current culture that, for those accustomed to TikTok, Twitch, YouTube, or even straightforward video chats, the idea that video could be anything other than millisecond-perfect seems ridiculous. Of course, all those platforms, and really the entire concept of video streaming and video chat, are only