Product

Like remote work and home deliveries, the telemedicine industry experienced a surge in demand during the COVID-19 pandemic due to the need for distance and self-isolation. In fact, telehealth usage grew from 37% pre-COVID to 67% during the height of the pandemic. But have those adoption levels remained stable or continued to grow as the

Many engineering teams ship AI features via APIs rather than training their own custom models. This shift reflects a broader trend. According to McKinsey, 78% of companies report using AI in at least one function. With demand rising across industries, managed APIs now cover almost every use case, from customer service chatbots to sound effects

Selling a standout product isn't enough. Customers now expect AI-driven personalization and consistent experiences across every channel. 78% of consumers demand it, but only 45% of brands deliver even baseline consistency. A good customer engagement strategy starts to stitch those (and other) gaps together. This post will walk you through ten methods for crafting a

In today's economic climate, every dollar counts. Organizations are under pressure to maximize ROI on their tech stack and scrutinize vendor relationships.  Specifically in the in-app chat service market, there has been a big shift away from technology that is not economically priced and does not effectively scale to meet business requirements. When considering a

These days, low-latency video streaming is so deeply embedded in current culture that, for those accustomed to TikTok, Twitch, YouTube, or even straightforward video chats, the idea that video could be anything other than millisecond-perfect seems ridiculous. Of course, all those platforms, and really the entire concept of video streaming and video chat, are only

Building a Video SDK is an interesting engineering challenge, a geek’s dream of lower-level concurrency primitives, synchronization mechanisms, and intelligent throttling–all working in tight loops. Additionally, you’re negotiating codecs (H.264, VP8/9, AV1), managing lock-free queues to maintain frame flow, and performing bandwidth estimation to ensure video remains smooth and audio stays in sync. Video Challenges

"Discord's AutoMod feature is amazing! How did we get by before that was a thing..." -Reddit user croc122 If you've ever set up a community online, even a small one, you'll have seen the bad side of people. "croc122" knows this. It's not just the flame wars and toxic comments that cause problems; it's also

Stats show that app users in the US, on average, uninstall 48% of the apps they install on their phones after 30 days. This is why mobile app teams must shift their focus to improve retention to set themselves up for long-term success. The truth is that user acquisition isn't enough to secure your mobile