Product: Chat (2)

Meta Workplace, a collaborative platform used by many companies, is set to be discontinued in August 2025. This announcement has significant implications for businesses that have built products or services around the Workplace platform, particularly those leveraging its video component. The sunsetting of Meta Workplace presents a challenge for companies that have integrated this platform

We at Stream are thrilled to announce the launch of our new Campaigns API! Sending messages to a large group of users or channels and personalizing those messages with rich templating, attachments, and custom data is now easier for developers and businesses than ever before. For Campaigns with under 10,000 users, our API enables you

Threads are a popular feature among mainstream chat applications and a great way to focus the conversation without cluttering up a user's main feed and channel. Apps like Discord and Slack have set the bar regarding user experience and the features or behavior people expect when using threads. Today, Stream is releasing several improvements to

Integrating chat functionality and robust scheduling capabilities can enhance the user experience of your telemedicine app. In this article, we will explore the power of combining the Nylas Calendar API with the Stream Chat API to showcase the use case of patients and care providers interacting using our products. By leveraging the unique qualities of

One way to do that is to create an online community that is safe, supportive, and enjoyable for everyone. A designated content moderator can reduce the risk harmful content poses. Content moderators can help keep your users coming back because they'll trust that your platform is safe and inclusive. Moderators are trained to effectively search

Everyone goes about dating in different ways. Yet dating app algorithms are designed to predict romantic attraction. So, how does the algorithm decide who to pair up? Just like any algorithm, a dating app's algorithm tells your app the rules for decision-making. It's the set of instructions the app uses to find and sort potential

But what's the best way to get in touch with them? We'll cover the difference between chat and SMS, their use cases, benefits, and limitations of each to help you decide which method of user outreach is right for your app. What is SMS? Short message service (SMS) are text messages that can be up

Now you just sit back, relax, and watch as conversions rise and chat engagement goes up! Just kidding. We all know it's not that simple. To increase chat engagement and impact your bottom line, you need to leverage the right chat techniques. Whether you use in-app chat for customer support or as a way for

"Fintechs are popular, yet few are profitable," opined Capgemini's World Fintech Report 2021. Every financial technology company needs to make money and a sound business model is the fulcrum upon which a fintech company can scale. These five fintech business models can help you choose the best way to monetize your fintech offering. 1. Recurring

No matter where you are in the world, you can use devices and software that enable real-time communication. It feels so easy and simple! Yet how these messages are exchanged is a bit more complex than hitting the send button. Relaying messages from one part of the world to another is possible in part thanks

Many sites are still using outdated communication channels like phone or email. But consumers want a live chat option. According to a report by Kayako, many consumers would spend as much as $500 extra per month with companies that provide easy live chat experiences. And in the same report, consumers said they would more likely

Research from Gartner predicts that by the end of 2022, 70% of customer interactions will involve technologies like chatbots and mobile messaging. It doesn't stop there. More and more companies are already adopting chatbots as part of their customer service experience. According to data from Mordor Intelligence, the chatbot market expects to grow 34% from

What is a Virtual Marketplace? The instant access to customer reviews, the negotiable prices, and the extraordinary convenience of marketplace apps is enough to give the behemoth of e-commerce a run for its money. Unlike conventional e-commerce sites, the responsibility of maintaining inventory, shipping logistics, product images, descriptions, and pricing falls on the seller. The

From playing poker to going all-in on your favorite thoroughbred, online gambling sites enable people from around the world to place bets on traditional casino games, novel games, and sports teams alike. The online gambling industry is rapidly growing, and every year more players are logging in to strike it rich. Online gambling garnered $59B

This new take on a traditionally isolating activity is made possible by the rise of chat solutions for video games. Not only do gamers love the sense of community and camaraderie that chatting with other players creates, but thanks to in-game chat, studios also enjoy the benefits of their users being more engaged, translating to

With Stream's new Angular Chat SDK, developers can quickly build and integrate Stream's enterprise-grade chat into any application written in Angular. Our SDK is built from the ground up to seamlessly integrate and scale with your project. In just a few lines of code, developers can add real-time messaging to their application using familiar Angular

Like many great startups, FanScout started by identifying a problem. For developer David Brear, this problem occurred during a weekend trip in New York City. Brear wanted to catch the Washington Capitals playing the New York Rangers in a sports bar, an important ice hockey game. But after visiting several bars, he couldn't find

Whether you're strategizing a plan of attack with your teammates or simply looking to catch up with old pals over a game, a user-friendly communications tool can exponentially improve your favorite pastime and be the perfect alternative to in-game chat. In this article, we'll cover the top ten best gaming chat apps that'll help you

Nearly every part of the travel industry has been transformed by mobile technology. Airline passengers arrive at their gate with tickets already on their phones. Taxis are summoned using ride-sharing apps such as Lyft or Uber, where passengers message their driver directly. Scannable QR codes provide access to museums, art exhibits, sporting events, and concerts.

The modern consumer demands convenience. Last year, over two billion people completed their transactions online, with sales surpassing the $4.2 trillion mark. Enabling your customers to make in-app purchases and payments is no longer considered nice to have; it's expected. But with great UX comes great responsibility, and protecting cardholder data (CHD) should be at

Whether it be for business or pleasure, traveling can often feel lonely: Travelers are typically surrounded by other people, but making that first connection can be difficult. While waiting for a flight in a crowded airport, William Cooper, co-founder of the startup travel app Abord, noticed the potential for a platform that could initiate conversations

Camila Landivar says that her mom, Paula, has always had a magnetic personality. In her work as a fitness instructor, she's not only able to motivate people to do one more pushup, but also she inspires them to follow a more holistic and healthy lifestyle outside of the gym. That's why in early 2020, Camila

When you walk into a brick-and-mortar retail store, chances are that a store employee will approach you to make a personal connection, and ask if you need help finding a specific item. This common retail practice opens the door for salespeople to connect with customers, answer questions about products, guide customers toward exactly what they

Dermatologists rely on visual assessment to diagnose and treat skin conditions, and since most patients have a phone with a camera in their pocket, telehealth tools that enable patients to capture and send images of skin lesions to their doctor seem like a no brainer. But to gauge the size, growth rate, and types of

Today's digital world has gone global. App users expect the ability to communicate with those on the other side of the world as easily as they can with a local user. When they experience delays in real-time communication, it can hurt UX and negatively impact metrics like user engagement, satisfaction, and churn. Your app needs an

Online dating in the United States is big business. An estimated 1,500 apps are available for download on Google Play and the Apple App Store, and studies suggest that by 2024, 53.3 million Americans will use internet dating services. Online dating options abound, with many apps supporting different interests, geographical locations, and religious values. But

Businesses face unique challenges when it comes to scaling enterprise live chat. While building basic messaging functionality with just a couple hundred users may be relatively straightforward for nimble startups, as apps acquire thousands, hundreds of thousands, and even millions of users, live chat performance suffers without the right tech stack. Even minor performance issues

With Twilio Programmable Chat's end of life approaching, product and engineering teams that rely on this popular API face a difficult decision. Twilio's official guidance indicates that Programmable Chat's web and in-app chat functionality will roll into the omnichannel Conversations API. But the transition will require app developers to make manual code updates, and

This is the work-in-progress technical guide on how to migrate to Stream Chat from Twilio Programmable Chat. If you need assistance or want to discuss your migration privately with a technical expert, please get in touch with us at support@getstream.io. Twilio Programmable Chat EOL Notice Twilio has scheduled its Programmable Chat API end of life

Learning management systems are a type of education technology designed to enable educators to organize and distribute curriculum and coursework. Increasingly more school systems, teachers, universities, students, and parents use learning management systems (LMS) and similar platforms to power in-classroom, hybrid, or remote learning models. With increased public focus on learning management systems, product managers

As the landscape of virtual events evolves, organizers of trade shows, conferences, expositions, summits, keynotes, fundraising events, and even wedding planners grapple with choosing the best virtual event platform for their specific use case. Also called online venues, virtual event platforms help recreate or replicate in-person events in a digital setting. Arguably as (or more)

To understand the future of technology in education, we need to know what's happening now. We've seen recent changes in the industry that seem to be paving the way for a new wave of online learning for entrepreneurs, edtech developers, instructors, and learners alike. A deep dive into these changes can show what we might

When you have important messages that you want to be able to see quickly, you can use the pinned messages feature. Pinned messages are flagged as special and can be set up so that you see them at the top of your folder, channel, conversation, etc. Pinned messages are used to share information and resources

Learning management systems (LMS) are edtech tools designed to organize, store, and distribute online curriculum content to learners. They are extensively used by schools, teachers, administrators, universities, online education websites, and students to organize classwork and track course progress, and by businesses to guide employees through onboarding, training, or professional development. Learning management systems are

Few industries experienced such recent meteoric growth as virtual events. Defined as an organized meet-up that takes place online rather than in a physical location, virtual events are a vital tool for event organizers in 2021 and beyond. According to a report by the Professional Convention Management Association, 70% of event organizers moved either all

Children are going online earlier in life than ever. While they may be able to effortlessly drag, drop, and post updates on social networking sites, they haven't yet acquired the emotional maturity to use the internet mindfully. Technological ability without wisdom is one reason social media use is associated with an increased risk of depression,

The core subjects of mathematics, science, English, and history are critical to academic success. However, many institutions fail to teach essential skills for career development, such as effective email and video chat communication, managing client relations, and more. Danny Rubin, founder of Rubin Education, identified this learning gap while working as a broadcast journalist in

Tech stack decisions are unique to each edtech messaging solution, and it is up to product managers and developers to understand their specific requirements. Leveraging technology providers to support app development and user growth is key to building a scalable, reliable, and cost-effective tool for school systems, teachers, parents, and students. Recent edtech industry growth

Follow these tips to create a user-friendly live chat experience that drives customer satisfaction without feeling intrusive.

If edtech tools were important to school systems and educators before 2020, they are now essential to engage students in remote or hybrid learning models. A new era of technology-dependent education calls for improved solutions and virtual classrooms to manage exponential user growth. This guide is a comprehensive roadmap of how to build an effective

For nearly two decades, Stephen Green has played a major role in reimagining the scope and direction of higher education among U.S. colleges and universities. Green currently serves as Chief Program Officer at Noodle Partners, the country's leading provider of online program management, where he develops innovative strategies to assist colleges and universities in providing

If you've ever taken an entry-level course at a public university, you know lectures can contain upwards of 500 students, making it next to impossible to get one-on-one time with your professor. Recognizing the communication challenges in higher education, entrepreneur Tade Oyerinde founded Campuswire, an intuitive website and app designed to connect professors with their

There are thousands of apps and online tools designed to help students learn mathematics, but for math teacher and software developer Rob Percival, they all failed in one critical way: While most tools grade students after they complete a problem, few have the ability to indicate where they made a mistake in their work. Recognizing

We are proud to announce the public v2.0 availability of our React Native SDK for Stream Chat. This release provides many improvements to performance, better context, and prop support across the SDK features. Most importantly, the React Native SDK is now completely rewritten in TypeScript. With TypeScript growing in popularity over the last four years

Live chat is now the preferred support channel for customers between the ages of 18 and 49. Customers prefer to use live chat because they receive real-time support without having to wait for a live operator. They're able to get support at a time - and in a form - that's most convenient for them.

Whether it's a text to update your partner on dinner plans or a Slack message from your colleague following up on a new project, live chat messaging is everywhere. It's how we talk to one another for work, how we game together, how we follow up on purchases, and how we contact support. When your

Messaging apps make it easy to communicate and connect with people around the world. However, with new ways to communicate and connect via technology, there are also new ways for your privacy and security to be breached. Private messages could potentially be read by third parties, the organizations behind the apps, and governments who collect

If a company adds chat to its app, it may have its own customer base. If you're building a SaaS application, one customer must not have access to the chat information of another customer, primarily if these customers exist within the same competitive landscape. For example, imagine if a company had both Nike and Adidas

With the explosion of new technology in secure healthcare communications, there are many applications in the market that make communicating with patients easier, while also keeping their Protected Health Information (PHI) secure. While researching chat with PHI concerns in mind, I came across some really great HIPAA compliant chat apps that provide the functionality needed