Product: Chat (2)

Meta Workplace, a collaborative platform used by many companies, is set to be discontinued in August 2025. This announcement has significant implications for businesses that have built products or services around the Workplace platform, particularly those leveraging its video component. The sunsetting of Meta Workplace presents a challenge for companies that have integrated this platform

We at Stream are thrilled to announce the launch of our new Campaigns API! Sending messages to a large group of users or channels and personalizing those messages with rich templating, attachments, and custom data is now easier for developers and businesses than ever before. For Campaigns with under 10,000 users, our API enables you

Threads are a popular feature among mainstream chat applications and a great way to focus the conversation without cluttering up a user's main feed and channel. Apps like Discord and Slack have set the bar regarding user experience and the features or behavior people expect when using threads. Today, Stream is releasing several improvements to

Integrating chat functionality and robust scheduling capabilities can enhance the user experience of your telemedicine app. In this article, we will explore the power of combining the Nylas Calendar API with the Stream Chat API to showcase the use case of patients and care providers interacting using our products. By leveraging the unique qualities of

One way to do that is to create an online community that is safe, supportive, and enjoyable for everyone. A designated content moderator can reduce the risk harmful content poses. Content moderators can help keep your users coming back because they'll trust that your platform is safe and inclusive. Moderators are trained to effectively search

Everyone goes about dating in different ways. Yet dating app algorithms are designed to predict romantic attraction. So, how does the algorithm decide who to pair up? Just like any algorithm, a dating app's algorithm tells your app the rules for decision-making. It's the set of instructions the app uses to find and sort potential

But what's the best way to get in touch with them? We'll cover the difference between chat and SMS, their use cases, benefits, and limitations of each to help you decide which method of user outreach is right for your app. What is SMS? Short message service (SMS) are text messages that can be up

Now you just sit back, relax, and watch as conversions rise and chat engagement goes up! Just kidding. We all know it's not that simple. To increase chat engagement and impact your bottom line, you need to leverage the right chat techniques. Whether you use in-app chat for customer support or as a way for

No matter where you are in the world, you can use devices and software that enable real-time communication. It feels so easy and simple! Yet how these messages are exchanged is a bit more complex than hitting the send button. Relaying messages from one part of the world to another is possible in part thanks

Many sites are still using outdated communication channels like phone or email. But consumers want a live chat option. According to a report by Kayako, many consumers would spend as much as $500 extra per month with companies that provide easy live chat experiences. And in the same report, consumers said they would more likely

What is a Virtual Marketplace? The instant access to customer reviews, the negotiable prices, and the extraordinary convenience of marketplace apps is enough to give the behemoth of e-commerce a run for its money. Unlike conventional e-commerce sites, the responsibility of maintaining inventory, shipping logistics, product images, descriptions, and pricing falls on the seller. The

This new take on a traditionally isolating activity is made possible by the rise of chat solutions for video games. Not only do gamers love the sense of community and camaraderie that chatting with other players creates, but thanks to in-game chat, studios also enjoy the benefits of their users being more engaged, translating to

Nearly every part of the travel industry has been transformed by mobile technology. Airline passengers arrive at their gate with tickets already on their phones. Taxis are summoned using ride-sharing apps such as Lyft or Uber, where passengers message their driver directly. Scannable QR codes provide access to museums, art exhibits, sporting events, and concerts.

The modern consumer demands convenience. Last year, over two billion people completed their transactions online, with sales surpassing the $4.2 trillion mark. Enabling your customers to make in-app purchases and payments is no longer considered nice to have; it's expected. But with great UX comes great responsibility, and protecting cardholder data (CHD) should be at

Today's digital world has gone global. App users expect the ability to communicate with those on the other side of the world as easily as they can with a local user. When they experience delays in real-time communication, it can hurt UX and negatively impact metrics like user engagement, satisfaction, and churn. Your app needs an

Online dating in the United States is big business. An estimated 1,500 apps are available for download on Google Play and the Apple App Store, and studies suggest that by 2024, 53.3 million Americans will use internet dating services. Online dating options abound, with many apps supporting different interests, geographical locations, and religious values. But

To understand the future of technology in education, we need to know what's happening now. We've seen recent changes in the industry that seem to be paving the way for a new wave of online learning for entrepreneurs, edtech developers, instructors, and learners alike. A deep dive into these changes can show what we might

When you have important messages that you want to be able to see quickly, you can use the pinned messages feature. Pinned messages are flagged as special and can be set up so that you see them at the top of your folder, channel, conversation, etc. Pinned messages are used to share information and resources

The core subjects of mathematics, science, English, and history are critical to academic success. However, many institutions fail to teach essential skills for career development, such as effective email and video chat communication, managing client relations, and more. Danny Rubin, founder of Rubin Education, identified this learning gap while working as a broadcast journalist in

If edtech tools were important to school systems and educators before 2020, they are now essential to engage students in remote or hybrid learning models. A new era of technology-dependent education calls for improved solutions and virtual classrooms to manage exponential user growth. This guide is a comprehensive roadmap of how to build an effective

For nearly two decades, Stephen Green has played a major role in reimagining the scope and direction of higher education among U.S. colleges and universities. Green currently serves as Chief Program Officer at Noodle Partners, the country's leading provider of online program management, where he develops innovative strategies to assist colleges and universities in providing

If you've ever taken an entry-level course at a public university, you know lectures can contain upwards of 500 students, making it next to impossible to get one-on-one time with your professor. Recognizing the communication challenges in higher education, entrepreneur Tade Oyerinde founded Campuswire, an intuitive website and app designed to connect professors with their

Live chat is now the preferred support channel for customers between the ages of 18 and 49. Customers prefer to use live chat because they receive real-time support without having to wait for a live operator. They're able to get support at a time - and in a form - that's most convenient for them.

If a company adds chat to its app, it may have its own customer base. If you're building a SaaS application, one customer must not have access to the chat information of another customer, primarily if these customers exist within the same competitive landscape. For example, imagine if a company had both Nike and Adidas

With the explosion of new technology in secure healthcare communications, there are many applications in the market that make communicating with patients easier, while also keeping their Protected Health Information (PHI) secure. While researching chat with PHI concerns in mind, I came across some really great HIPAA compliant chat apps that provide the functionality needed