Product: Moderation (2)

The digital landscape evolves every day; platforms are no longer judged solely by the quality of their features or the size of their communities. They are held accountable for the safety of the content they host. Governments worldwide are introducing sweeping regulations that raise the stakes for every online platform, from global social networks to

Trolls, bad actors, and even bots can dismantle trust within video game communities by harassing other players and posting offensive or spammy content within the chat platform. Moderating multiplayer video game chat is essential to preventing toxic content from driving players away, damaging ratings, and eroding the trust that keeps gaming communities (and the studios

Live streaming has become one of the most popular ways for people to connect, entertain, and build communities online. But along with its rapid growth comes an undeniable challenge: keeping those communities safe. Research shows that a majority of livestream viewers and creators have encountered harassment, hate speech, or abuse during broadcasts, with some studies

It is the responsibility of online platforms to create a safe environment its users can trust, enjoy, and recommend to others. When businesses fail to moderate user-generated content, they risk alienating their audience and contributing to churn. Many businesses are looking to Trust and Safety policies and professionals to protect their customers and reputations. What

Content moderation is the invisible infrastructure of the web. Every message sent, image uploaded, livestream broadcast, and marketplace listing posted passes through moderation systems that determine whether it reaches its intended audience. Get it right, and your platform becomes a thriving community where users feel safe to connect, transact, and create. Get it wrong, and

At Stream, we know moderation is critical for building safe, thriving communities. With millions of messages flowing through apps powered by Stream, companies need more than just static rules. They need flexibility, speed, and full control. That's why we're excited to announce the release of AI Text Harm Detection (LLM). This new feature gives teams

The explosion of user-generated content (UGC) has made AI content moderation an operational necessity for digital platforms. From in-game chat and livestream comments to social media threads and marketplace reviews, trust and safety teams are under growing pressure to detect harmful content at scale and in real time. As platforms grapple with new regulatory requirements,

In 2021, Twitch streamers, mainly Black and LGBTQ+, were hit with a wave of "hate raids." These automated bot swarms dumped dozens of identical slurs and threats into chat rooms in bursts that lasted seconds. The median raid spewed ~48 messages in <16 s. 222 bots hit one channel at once. In the fallout, creators organised

Moderating user-generated content at scale is difficult, especially as harmful behavior patterns evolve. Rule Builder provides a new way to define complex moderation logic without writing a single line of code. What is Rule Builder? Rule Builder is a new dashboard feature within Stream's AI Moderation platform that lets you: Define moderation rules based on

Imagine you're happily playing PUBG. The circle is closing; your team still has a chance of a chicken dinner, until you get sniped. Then it starts. A stream of toxic voice chat erupts from a teammate. Slurs and threats that destroy the match. You hit mute, but the damage is done. This scenario plays out

Content warning: This article contains some NSFW Hungarian and Korean words and phrases. Did you know for the sitcom Mork and Mindy, the production team needed censors who knew four languages just to keep up with Robin Williams' sneaky swearing attempts? That was in the seventies, but today’s content moderators have the same problem, writ

The Digital Services Act (DSA) is set to reshape the landscape of content moderation for digital platforms operating within the European Union (EU). As compliance becomes mandatory starting February 2024, understanding what this means for platforms of all sizes is essential. This article will break down the DSA's requirements, who needs to comply, potential penalties,