Product: Moderation
New
How to Build Automated Moderation From Basic Rules to LLMs
"Discord's AutoMod feature is amazing! How did we get by before that was a thing..." -Reddit user croc122 If you've ever set up a community online, even a small one, you'll have seen the bad side of people. "croc122" knows this. It's not just the flame wars and toxic comments that cause problems; it's also
Read more ->
12 min read
8 Best Outsourced Content Moderation Services
For teams looking to outsource their moderating needs, there's no shortage of services available today. But with so many options and endless promises of "real-time" user-generated content (UGC) moderation and compliance-ready reporting, sorting through providers to find the best fit can be overwhelming. Some teams choose to integrate a content moderation solution directly into their
Read more ->
13 min read
A Guide to Content Compliance
The digital landscape evolves every day; platforms are no longer judged solely by the quality of their features or the size of their communities. They are held accountable for the safety of the content they host. Governments worldwide are introducing sweeping regulations that raise the stakes for every online platform, from global social networks to
Read more ->
25 min read
User-Generated Content Examples: The Good and the Bad
User-generated content (UGC) provides plenty of value to both users and the brands that implement it successfully. But "successfully" is the keyword here. UGC initiatives may mean creating marketing assets if you plan to leverage existing platforms, or they may mean designing and implementing new features in your app that allow for content creation and
Read more ->
11 min read
5 Signs of a Toxic Community & How to Fix It
Unfortunately, gaming communities can turn toxic. What should be a place for players to connect over a shared love of a game becomes a hostile environment filled with harassment and intimidation. Trolls, bad actors, and bots harass other players, post offensive or discriminatory messages, or share spam content. New players feel unwelcome or intimidated, making
Read more ->
7 min read
How to Detect and Address Harmful Content
You don't need to explain harmful content to your execs. By the time it becomes a product conversation, something's already gone wrong. Maybe it's a spike in abuse reports, a viral screenshot, or an audit request that reveals what your platform's actually hosting. Whatever the trigger, you're not here for definitions. You're trying to understand
Read more ->
8 min read
Understanding AI Content Moderation: Types & How it Works
Moderating the vast amount of content on digital platforms is a challenge. People post content daily, making it tough to filter out harmful content. Users are at risk of encountering negative material with inadequate moderation, which can undermine the integrity of online platforms. The use of AI for moderation offers an efficient solution, ensuring safer
Read more ->
11 min read
How to Reduce Social Media Harms: A Product Manager’s Guide
Teens spend hours on social media every day, but the content they see isn't always harmless. Beauty filters promote unrealistic standards, peer group pressures amplify anxiety, and viral trends like the Blackout Challenge have led to hospitalizations and even deaths. Heavy screen time has been linked to sleep deprivation, low self-esteem, and disordered eating, which
Read more ->
8 min read