Case Studies: Moderation (2)

Auto Moderation Reduces In-App Phishing Attempts & Harmful Content by 90% for Sports Card Marketplace

Challenge: After integrating Stream's Chat API to connect its community of sports memorabilia collectors and hobbyists, CollX's user retention rates skyrocketed by 75%. Recognizing the value of the app's loyal user base, Director of Operations Alexander Liriano considered the safety of CollX's user experience as a top priority. But, to effectively scale moderation efforts, Liriano