34 Best Telemedicine Apps for Providers and Patients

In the recent past, telemedicine peeked its head into the world as an obvious solution for healthcare providers to save money and see more patients. But, before the global Coronavirus pandemic, virtual healthcare visits were not covered by most insurance providers in the United States and many other countries. So, it wasn’t fully-adopted as a regular practice.

In 2020, doctors now provide 50 to 175 times the number of telemedicine visits than they did in prior years. Virtual visits are gracefully being adopted as an effective, cost-efficient, and secure form of care. Rather than just an emergency response to a crisis, receiving medical treatment from home is likely to become the norm for patients across the globe.

So, you need to be in the know about the latest tech in the field. What are the best telemedicine apps right now, and what features are required for HIPAA-compliant telemedicine software?
Here’s what’s in store:

First, What are the Requirements for HIPAA-Compliant Software and Apps?

So, What are the Best Telemedicine Apps on the Market?

  • Best On-Demand Visit Apps for General Medicine
  • Leading Apps for Virtual Talk Therapy
  • Recommended Patient Care Platforms for Providers
  • Top Apps for Standalone Telehealth Communications
  • Final Thoughts

Now, let’s compare the top telemedicine apps for doctors and patients.

First, What are the Requirements for HIPAA-Compliant Software and Apps?

Above all, telemedicine apps need to be in compliance with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the secure and private transmission of sensitive patient information. To protect consumers, the guidelines are pretty stringent.
Fortunately, the US Department of Health and Human Service’s Office for Civil Rights (OCR) launched a platform for developers -- any questions you have about creating a HIPAA-compliant health app can be answered here.

Recommended Reading: How to Build a Telemedicine App With Video Chat

So, What are the Best Telemedicine Apps on the Market?

Telemedicine software applications are used for delivering virtual health services from providers to patients. From all-in-one software platforms to video chat and beyond, here is our comparison of the top apps.

Best On-Demand Visit Apps for General Medicine

Consumers need access to on-demand healthcare now more than ever. These software platforms provide access to affordable healthcare from the comfort of their homes. Here are the best low-cost apps that give patients convenient access to doctors.

  1. Lemonaid

One of the most popular apps in the telemedicine realm, Lemonaid recently received new funding to expand its existing offer. They treat a multitude of common ailments from a patient’s home. Users fill out an online questionnaire, doctors review, then, after a visit, medications are delivered within 2-3 days.
Notes: COVID-19 at-home test kits will be coming soon. With this app, controlled substances cannot be prescribed.

Lemonaid app features:

  • Primary care, Dieticians, Behavioral Health, Women’s Health, and Reproductive Health doctors
  • Intake
  • Symptom evaluator for pre-diagnostics
  • Billing
  • ePrescriptions
  • Chat
  • Video conferencing
  • Prescription delivery

Cost: $95 per month for patients

  1. Amwell

This telehealth solution was built by American Well to treat a range of ails from urgent to acute care. The AmWell software provides full-spectrum virtual care options for multiple medical specialties, including telepsychiatry, pediatrics, and more. Patients can take advantage of on-demand visits 24/7.

AmWell app features:

  • Urgent care, Nutrition, Cardiology, Women’s Health, Physical Therapy, Dermatology, Pediatrics, and Behavioral Health doctors
  • Physician directories
  • Direct-to-patient and provider-to-provider modules
  • ePrescriptions
  • Billing
  • Video conferencing

Cost: Free to download, Urgent care: $79, Therapy: $99-110, Psychiatry Assessment: $269, Psychiatry Visits: $99, Nutrition: $70 for patients

  1. Teladoc

Like the other applications listed here, this app enables multi-disciplinary care from a range of practitioners. Teladoc was ranked #1 in Satisfaction and Customer Service with Direct by J.D. Power. The brand’s website boasts that they work with the top 5% of medical specialists on the planet.

Teladoc app features:

  • Everyday care, Behavioral Health, Dermatology, Nutrition, and Women’s Health doctors
  • Integration with Apple HealthKit
  • ePrescriptions
  • Billing
  • Video conferencing

Cost: $49 one-time payment per user

  1. InTouch Health

Recently acquired by Teladoc (above), InTouch Health claims to be the first integrated software platform for all virtual care needs.

InTouch Health app features:

  • Enterprise platform for network specialty care or small practice
  • Integrated with state-of-the-art Solo™ software
  • Works with InTouch Health telehealth devices
  • Patient intake
  • End-to-end care coordination
  • Single sign-on with roles and user access
  • Appointment scheduling
  • Analytics and data sharing
  • Video conferencing
  • Group video conferencing
  • Smart notes

Pricing: Free to download, varies/unspecified

  1. K-Health

One of the lowest-priced telemedicine apps on the market, K-Health gives patients access to care for a monthly fee. The reason it’s so inexpensive is that the core offering is powered by AI. Users can find out how others with similar symptoms were diagnosed and treated. To chat with a real doctor for diagnostics, prescriptions, or lab test orders is a paid service.

K-Health app features:

  • Primary care and Behavioral Health support and doctors
  • Symptom evaluator for pre-diagnosis
  • Billing
  • Chat
  • ePrescriptions

Cost: Free to download, Primary care: $9+ per month or $19 on-demand for patients

  1. HealthTap

Healthtap, much like K-health, connects doctors with patients in a convenient platform. The HealthTap network is designed to give consumers access to on-demand care at any time from nearly anywhere. Practitioners can expand their network and share their expertise.

HealthTap app features:

  • Q&A forums
  • Symptom evaluator for pre-diagnosis
  • ePrescriptions
  • Chat
  • Video conferencing
  • Push notifications
  • Lab result storage and sharing

Cost: $10 per month for patients

  1. MDBox

Here’s another application that allows patients to see a medical practitioner from their phone any time, from anywhere. They boast a 5-minute wait time to speak with a provider. Users pay a flat fee, so they do not need insurance. And the doctors can help with the following symptoms:

  • Coronavirus (COVID-19) Consult
  • Urinary Symptoms
  • Cold & Flu Symptoms
  • Sore Throat
  • Vomiting & Diarrhea
  • Sinus Pain & Pressure
  • Pink Eye Symptoms
  • Birth Control
  • Rash & Allergies

In addition, they provide a free service to monitor symptoms of COVID-19 and will check in daily to advise on when to seek testing.

MDBox app features:

  • Primary care doctors
  • Simple onboarding and symptom evaluator
  • ePrescriptions
  • Video conferencing

Cost: $49.95 per visit for patients

  1. MDLive

Whether it’s for a sore throat, cold, or acne, MDLive gives users access to board-certified practitioners to provide treatment 24 hours a day in the United States. Patients can register for an account in about 15 minutes and see a healthcare professional at their convenience.

MDLive app features:

  • Primary care, Dermatology, and Behavioral Health doctors
  • Physician & pharmacy directories
  • ePrescriptions
  • Billing
  • Appointment scheduling
  • AI-powered chatbot
  • Video conferencing

Cost: Free to download, Medical: $0-85, Dermatology: $0-75, Therapy: $0-108, Psychiatry: $0-284 for patients

  1. PlushCare

Consumers can visit with doctors from the top 50 US medical schools who have an average of 15 years experience in their respective fields.

PlushCare app features:

  • Primary care and Behavioral Health doctors
  • Physician and pharmacy directories
  • ePrescriptions
  • Billing
  • Appointment scheduling
  • Unlimited chat
  • Video conferencing

Cost: $14.99 per month plus $99 per visit for patients

  1. Fruit Street

This application focuses on diabetes and weight loss care. The initial assessment can tell patients if they’re a good fit for the program before they ever download the app. Then, the 12-week program gives users access to 26 video chat courses led by a registered dietician.

Fruit Street app features:

  • Free wireless scale
  • Free fitbit after attending two classes
  • Community forum
  • Chat
  • Image sharing
  • Video conferencing

Cost: $19.99 per month for patients

Leading Apps for Virtual “Talk” Therapy

The mental health field has done particularly well with virtual visits. When a patient is at risk, they need to talk to someone right away. In a nutshell, that’s what these applications enable them to do.

  1. Wysa

This app is powered by AI to help people get through stressful and anxious times. Widely-used CBT, DBT, Yoga, and meditation are employed to provide support through mental health and wellness need. Users can chat with a real coach for an upgraded price.

Wysa app features:

  • AI-powered friendly chat
  • Sleep story playback
  • Guided mindfulness meditation playback
  • Chat

Cost: Free for AI, $29.99 for patients to leverage a real-life coach

  1. Sibly

This app gives users someone real to talk to privately and at any time from anywhere. Coaches will chat with users any time to help resolve crises and get through rough times. “Sibly Heroes” are trained to provide compassionate help via chat.

Sibly app features:

  • Unlimited chat

Cost: $25 every two weeks for patients

  1. OOTify

This app boasts to use a new, democratic model for mental health support. Users pay only when they have found a practitioner that is the right fit for their mental health needs. The AI-powered concierge is a chatbot that helps to ensure that patients are matched with the right therapists. Later, users have the option to connect for in-person visits with the professional.

OOTify app Features:

  • AI-powered chat intake
  • Mental health portal
  • Chat
  • Audio conferencing
  • Video conferencing

Cost: $50 per month for providers, Unspecified for patients

  1. Talkspace

This app currently hosts thousands of licensed therapists who deliver psychiatry services, including prescription management, to 1 million users. Talkspace delivers meaningful therapy from any device. And, once a relationship is established, the therapist and patient will stay connected throughout the duration of the treatment program.

Talkspace app features:

  • Intake/assessment
  • ePrescriptions
  • Billing
  • Unlimited chat
  • Image messaging
  • Video messaging

Cost: Individual: $65+ per week, Couples: $99 per week for patients

  1. Brightside

Created as a specialized approach to anxiety and depression, Brightside offers those suffering from mental health problems a novel approach to therapy. This app goes just a bit further than the others -- visual progress monitoring tools help patients see the progress they’ve made for motivation. After the initial assessment, patients can choose medication, talk/chat therapy, or both.

Brightside app features:

  • Intake/assessment
  • ePrescriptions
  • Billing
  • Visual mental health monitoring (charts)
  • Unlimited chat

Cost: $95-240 per month for patients

  1. Monument

Consumers seeking a private and secure solution that provides virtual therapy for problem drinking can find it here. The Monument platform facilitates personalized treatment plans, therapy, moderated support groups, and a community forum. Patients have access to high-quality care from the comfort of home.

Monument app features:

  • Intake/assessment
  • Billing
  • Appointment scheduling
  • Community forum
  • Virtual meetings
  • Chat
  • Video conferencing

Cost: Free community membership, $9-58 per week for treatment

  1. BetterHelp

Like Talkspace, BetterHelp provides individual and couples counseling. Teen therapy is also available through professional, licensed, vetted counselors that can help with anxiety, depression, relationships, trauma, grief, and more. Patients can communicate when and how they want as an alternative to in-person treatment.

BetterHelp app features:

  • Intake/assessment
  • Billing
  • Chat or phone counseling
  • Video conferencing

Cost: $35+ per week for patients (when billed annually)

The applications above deliver an experience geared toward consumers interested in convenient access to doctors. But, what about the practitioners looking to expand their reach? That’s where the following software platforms take the lead.

  1. eVisit

A virtual urgent and primary care platform, eVisit is another all-in-one solution for practitioners on the go. Doctors can use the tools to deliver convenient telehealth visits to their patients to boost revenue and decrease costs.

eVisit app features:

  • Appointment scheduling
  • Intake evaluation
  • Virtual waiting room management
  • Automated discharge
  • Billing
  • ePrescriptions
  • Filesharing
  • Chat
  • Video conferencing

Cost: $600+ per month for providers

  1. Medici

For a spectrum of ailments, Medici hosts doctors to treat everything from general healthcare to Obstetrics to Veterinary services. The app is built specifically for medical providers and includes built-in customizations.

Medici app features:

  • Primary Care, Dermatology, Behavioral Health, OB/GYN,
  • Pediatric, and Veterinary doctors
  • Chat with translation for 20 languages
  • ePrescriptions
  • Billing
  • Appointment scheduling
  • Video conferencing
  • Contact importing

Cost: $149+ per month for providers

  1. SimplePractice

This platform was rated the best mental health software by Capterra in 2020. But, it’s not just for behavioral medicine practices. SimplePractice is designed for private healthcare practitioners looking to grow their business and deliver enhanced telehealth experiences to patients.

SimplePractice app features:

  • Telehealth and Teletherapy doctors
  • Appointment scheduling
  • Filesharing
  • Billing
  • ePrescriptions
  • Chat
  • Video conferencing

Cost: $39-59 per month for providers

  1. Luma Health

Practitioners seeking total patient engagement on one software platform turn to Luma Health to automate communication and modernize access to patients. This, in turn, maximizes business results such as decreasing no-shows. Aside from automated communications, this app can be used to deliver seamless telemedicine.

Luma Health app features:

  • Primary care, community health, and Specialty doctors
  • Patient intake
  • Advanced appointment scheduling
  • Automated wait-lists
  • Referral management
  • Appointment notifications
  • Chat
  • Video conferencing

Cost: Unspecified

  1. Adracare

Adracare is virtual healthcare for clinics. It gives doctors another way to provide safe and convenient access to the care they need. The system can be integrated with EMR solutions like OSCAR, Kai Innovations, and Juno as well as other third-party tools to create a complete and customized online solution.

Adracare app features:

  • Appointment scheduling
  • Appointment notifications
  • Self-check-in and intake
  • ePrescriptions
  • Filesharing
  • Group conferencing
  • Chat
  • Video conferencing
  • Screen-sharing
  • In-session charting

Cost: $14+ per user per month for practitioners

  1. Cliniko

Developed as a full-suite operations solution for clinics and allied health practitioners, this app now includes telehealth features for video consultations. And, Cliniko can connect with other apps like MailChimp or Xero for a customized, full-featured platform.

Cliniko app features:

  • Appointment scheduling
  • Intake
  • Billing
  • Reporting and analytics
  • Chat
  • Video conferencing
  • Group conferencing
  • Screen sharing

Cost: $45+ per month based on the number of practitioners +10¢ per SMS sent

  1. NexHealth

For providers seeking a solution for hybrid patient care, this could provide a powerful answer. NexHealth is a full-suite patient experience platform that integrates telehealth into everyday practice operations to create a customized, branded patient experience.

Nexhealth app features:

  • Appointment scheduling
  • Appointment notifications
  • Reports
  • Billing
  • Chat
  • Video conferencing

Cost: $350+ per month for providers

  1. RXNT

A full-suite healthcare software solution, RXNT gives doctors access to practice management, electronic health records, conferencing, and billing solutions. The cloud-hosted tools can simplify operations within any medical practice. In business for 21+ years, the company now offers telemedicine features within the platform.

RXNT app features:

  • Appointment scheduling
  • Patient intake and check-ins
  • Filesharing
  • Billing
  • ePrescriptions
  • Chat
  • Video conferencing
  • +Hospice

Cost: $65-150 per month for providers

Top Apps for Standalone Telehealth Communications

Some hospitals and practitioners aren’t ready to make the switch to a complete telemedicine solution. In these situations, it can be a good idea to start with standalone conferencing software that meets privacy and security standards for medical care. Here are the top apps that fit the bill (Plus, many of these tools play nice with full-featured virtual medicine platforms).

  1. Werq

Build by a team of international doctors, Werq was designed to solve common problems faced in the healthcare workplace. The platform provides a collaboration network, patient portal, and chat features to make quality telemedicine and in-person care easier to deliver.

Werq app features:

  • Physician network
  • Patient records portal
  • Filesharing
  • Chat

Cost: Undisclosed

  1. Spruce

Spruce connects practitioners to teammates as well as patients in a secure conferencing platform. The app provides automated screening assessments, chat, and video messaging.

Spruce app features:

  • Automated intake
  • Internal task assignment
  • Broadcast SMS
  • Filesharing
  • Voicemail
  • eFax
  • Chat
  • Video conferencing
  1. VSee Messenger

A supplement to VSee Clinic, VSee Messenger functions well as a standalone telemedicine app for modern practitioners. Low-bandwidth HD video leads to less glitches during live conferencing. Live annotation and screen share capabilities make this app shine.

VSee Messenger app features:

  • Chat
  • Image sharing
  • Video messaging
  • Video conferencing
  • Group conferencing
  • Live annotation
  • Screen sharing

Cost: $0-49 per month for providers

  1. MyTeleMed

Specialized medical answering service and message management service can automate part of the in-person, hybrid, and virtual care between provider and patient. Telemed, a Care XM app, is a powerful solution.

TeleMed app features:

  • New message push with alerts and badges
  • Read receipts
  • Protocol-based escalation
  • Chat with voice-to-text capabilities
  • Call recording
  • Customizable caller-ID for return calls
  • Comment and callback logs
  • In-app customer service

Cost: Free with a subscription to MyTelemed Practice

  1. Teleon

Practitioners can enable their staff to coordinate care more efficiently via in-person, phone, and teleconferencing with Teleon. The app seems to be targeted toward senior care, but can work well for all types of practices, including nursing and home health practices.

Teleon app features:

  • Broadcast SMS
  • Chat
  • File sharing
  • Video conferencing

Cost: Free to $9 per month for providers

  1. Zocdoc

More than just a conferencing platform, Zocdoc serves as a physician directory for local patients seeking care in their area. So, in addition to your new ability to enable convenient video visits with patients, doctors can use this app as a powerful marketing tool.

Zocdoc app features:

  • Physician directory filterable by insurance accepted, location, and specialty
  • Insurance checker (scan insurance card and see list of available providers)
  • Appointment scheduling
  • Video conferencing

Cost: $300 per month for providers.

  1. Pager

Essentially a group-chat app for care teams, Pager was designed to bring patients and their entire care team together to make more informed and faster medical decisions. It fosters a sense of teamwork and collaboration to provide enhanced patient care. Networks who have used the app see higher levels of virtual care utilization and call center productivity while saving money.

Pager app features:

  • Filesharing
  • Chat

Cost: Undisclosed

  1. OhMD

More than just a messaging platform, OhMD gives practitioners access to a new wave of patient communication. The app has everything you would expect from a modern SMS platform, designed for healthcare providers.

OhMD app features:

  • Two-way SMS texting
  • Appointment notifications
  • Broadcasts texts
  • Form, survey, & filesharing
  • Video conferencing
  • EHR Integrations

Cost: $0-7 per user per month for practitioners

  1. Updox

Essentially, Updox started as a secure online fax and filesharing platform for medical practitioners. Now, the system includes telehealth features including virtual waiting rooms. The secure environment connects providers and patients via chat or video.

Updox app features:

  • Appointment notifications
  • eFax
  • File sharing
  • Billing
  • Broadcast SMS
  • Chat
  • Video conferencing

Cost: Unspecified

Final Thoughts

This list gives a comprehensive idea of what’s available in the telemedicine app software marketplace, which is an ever-growing field. Technology gives patients and providers new features for convenient and effective virtual healthcare.

If you’re interested in building your own HIPAA-compliant messaging solution or telemedicine app? Check out our messaging APIs and SDKs, or contact one of our experts to get started!