Stream Blog

Conversational commerce gives product teams a useful framework to guide how they improve the buyer journey without overhauling a product's entire interface. Tactics like embedded chatbots and automated messaging reduce friction and contribute to higher conversion rates, especially at high-intent moments. This article will explore conversational commerce, how it works, its benefits and use cases,

Moderating the vast amount of content on digital platforms is a challenge. People post content daily, making it tough to filter out harmful content. Users are at risk of encountering negative material with inadequate moderation, which can undermine the integrity of online platforms. The use of AI for moderation offers an efficient solution, ensuring safer

Teens spend hours on social media every day, but the content they see isn't always harmless. Beauty filters promote unrealistic standards, peer group pressures amplify anxiety, and viral trends like the Blackout Challenge have led to hospitalizations and even deaths. Heavy screen time has been linked to sleep deprivation, low self-esteem, and disordered eating, which

In 2024, Facebook deleted 5.8 million posts because of hate speech infractions. This is only one platform and a single violation type. Every day, platforms and applications designed for user-generated content (UGC) get numerous uploads of text, audio, images, and video posts. The majority is benign and aligns with corporate policies, but some may be

We have recently noticed an influx of individuals searching for alternatives to building chat messaging applications on Firebase. It's important to note that Firebase is a multi-use tool for developers to build just about anything quickly, but does not take into account the cost when an application starts to scale in terms of users. In

User engagement is the key to building a thriving social community, and the key to a successful business is loyal, active customers—no matter your use case. But this reward comes with risk. While user-generated content (UGC) can be empowering, persuasive, and insightful, it can also be off-topic, spammy, hateful, harmful, or even criminal. By moderating

If you're evaluating Ably's chat product for your app, you're likely looking for a reliable way to deliver real-time conversations with low latency and high uptime. Ably's infrastructure-first approach offers developers the tools to build custom chat experiences from the ground up, backed by a globally distributed network. But Ably isn't the only option. Depending

Content moderation is the invisible infrastructure of the web. Every message sent, image uploaded, livestream broadcast, and marketplace listing posted passes through moderation systems that determine whether it reaches its intended audience. Get it right, and your platform becomes a thriving community where users feel safe to connect, transact, and create. Get it wrong, and