Stream Blog

There are two ways to build conversational voice agents for enterprise and production use cases. Developers can use a real-time API or speech-to-speech (STS), that takes audio input from a user and sends it to a large language model (LLM) to return a voice output. Or they can use a turn-based architecture, which consists of

If you’re in the US, chances are WhatsApp isn’t even installed on your phone. Although the Meta app surpassed 100 million monthly users in the US in 2024, WhatsApp remains a global phenomenon that has, until recently, largely bypassed the US. But if you live elsewhere in the world, WhatsApp is a fundamental part of

In-app chat is precisely one of those features that becomes essential the moment your users expect it. You’ve seen it everywhere: the little chat bubble in your banking app, the messaging thread in your marketplace, the team channel in your project management tool. It’s how users talk to support without leaving your app, how buyers

Moderating the vast amount of content on digital platforms is a challenge. People post content daily, making it tough to filter out harmful content. Users are at risk of encountering negative material with inadequate moderation, which can undermine the integrity of online platforms. The use of AI for moderation offers an efficient solution, ensuring safer

Teens spend hours on social media every day, but the content they see isn’t always harmless. Beauty filters promote unrealistic standards, peer group pressures amplify anxiety, and viral trends like the Blackout Challenge have led to hospitalizations and even deaths. Heavy screen time has been linked to sleep deprivation, low self-esteem, and disordered eating, which

In 2024, Facebook deleted 5.8 million posts because of hate speech infractions. This is only one platform and a single violation type. Every day, platforms and applications designed for user-generated content (UGC) get numerous uploads of text, audio, images, and video posts. The majority is benign and aligns with corporate policies, but some may be

We have recently noticed an influx of individuals searching for alternatives to building chat messaging applications on Firebase. It’s important to note that Firebase is a multi-use tool for developers to build just about anything quickly, but does not take into account the cost when an application starts to scale in terms of users. In

User engagement is the key to building a thriving social community, and the key to a successful business is loyal, active customers—no matter your use case. But this reward comes with risk. While user-generated content (UGC) can be empowering, persuasive, and insightful, it can also be off-topic, spammy, hateful, harmful, or even criminal. By moderating