Case Studies : Chat

Challenge: Good Doctor needed to improve communication efficiency between doctors and patients while reducing queue times and enhancing usability. Strategy: They integrated Stream's scalable chat infrastructure for Android and iOS, supported by comprehensive documentation and live engineering assistance. Result: Stream enabled faster doctor responses, reduced queue times, and significantly improved the overall user experience for

Challenge: Dabble needed to create a unique social sports wagering experience while managing user interactions and ensuring effective moderation in a competitive market. Strategy: By partnering with Stream, Dabble integrated real-time chat, activity feeds, and moderation tools, enhancing user engagement while minimizing development complexity.  Result: Dabble has maintained high uptime with minimal support needed due

Challenge: Pet Media Group sought to improve the high latency messaging experience of Sendbird by migrating to a new and more flexible API provider. Strategy: After careful evaluation of top real-time communication providers, PMG chose to migrate from Sendbird to Stream because of its global edge network, flexible SDKs, and superior customer support. Result: Only

Challenge: Nextdoor faced the challenge of maintaining an in-house chat solution that was resource-intensive and lacked desired features. This posed a significant obstacle to fostering user engagement and community interaction, necessitating a more efficient and scalable messaging platform. Strategy: Nextdoor adopted a proactive approach to identify and integrate a suitable messaging solution. Through a one-day

Challenge: Gumtree Australia, a leading marketplace, needed to replace its outdated in-house messaging system with a more efficient and reliable solution. Strategy: After rigorous evaluation, Gumtree selected Stream's chat solution, driven by its user-friendly SDK and AI-powered Auto Moderation capabilities. The integration process involved a dedicated team of developers over seven months, ensuring seamless deployment

Challenge: Little Cinema Digital required a scalable chat solution to support interactive and immersive entertainment experiences for its global partners. Strategy: After leveraging an alternative chat solution for its first two events, Little Cinema Digital found and integrated Stream Chat with a lean development team in under a week. Result: Little Cinema Digital and Stream

Challenge: When Rigi's co-founders created the app, they needed a chat API to expedite their time to market. Rigi developers needed a chat solution that was easy to integrate and scalable enough to support large creator communities while delivering reliable, low-latency performance. Strategy: The Rigi team built a proof-of-concept (PoC) with the chat APIs from

Challenge: Traditional job portals relied heavily on email-centric application processes, often resulting in delayed responses and cumbersome interactions. Glints aimed to differentiate itself by adopting a chat-based interface, allowing job seekers to engage directly with hiring managers in real-time conversations. Strategy: Ying Cong Seah spearheaded Glints' transition towards a chat-based recruitment model, leveraging technologies like