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Moderation Certification Course

Welcome to the Stream Moderation Certification Course

Master content safety with the Stream Moderation Certification Course. Learn to configure AI-powered moderation policies, review flagged content, and manage trust & safety at scale.

Effective moderation is critical to trust and safety, whether launching a new community or scaling an existing one. This course is designed to help Admins and Moderators get the most out of Stream’s AI Moderation tools by giving you the skills, context, and best practices needed to manage harmful content at scale.

Why Take This Course?

Stream’s AI Moderation is built to help you detect, categorize, and act on harmful content in real time. But even the most advanced system needs thoughtful setup. This course will show you how to configure moderation policies, understand how AI decisions are made, and efficiently review flagged content, all within the Stream Dashboard.

What You’ll Learn

By the end of this course, you’ll be able to:

  • Understand how Stream’s AI Moderation works, and what it can detect.
  • Navigate the Stream Dashboard and manage settings relevant to your role.
  • Create and assign moderation policies tailored to your app or use case.
  • Review flagged content and apply actions quickly and accurately.
  • Use labels, severity scores, and filters to streamline moderation workflows.
  • Collaborate across admin and moderator roles to tune your system over time.
  • Interpret audit logs and moderation insights to improve performance.

    Course Structure

    This course is split into two parallel tracks:

  • Admin Track: For users who configure policies, manage system settings, and oversee the entire moderation workflow.
  • Moderator Track: For users who review flagged content, apply actions, and escalate cases when needed.
    Each track includes 5 lessons that are short, practical, and focused on real-world use. You’ll see examples, walkthroughs, and tips from live environments to help reinforce what you learn.

    Prerequisites

    To get the most out of this course, you should have:

  • A Stream account with access to the Dashboard.
  • The appropriate role (Admin or Moderator) assigned in your Stream app.
  • A basic understanding of your organization’s community standards or content policies.
    Let’s build safer, smarter, more scalable communities together.

    What’s Next

    We’ll start with an overview of AI Moderation. What it does, why it matters, and how Stream helps you manage content at scale.