Bulk actions, filtering, notes, and shortcuts

Bulk actions, shortcuts, and moderator notes

This lesson explores how bulk actions, keyboard shortcuts, and moderator notes help teams manage high volumes of flagged content more efficiently. It explains how bulk actions save time on repetitive tasks, how shortcuts speed up navigation and decision-making, and how notes improve collaboration, training, and accountability. Together, these tools enable moderators to work faster, stay consistent, and build a transparent record of decisions as communities grow.

Why Speed and Collaboration Matter

When moderation volume spikes, every second counts. Stream’s dashboard provides features to help moderators work faster while keeping decisions transparent and auditable. Bulk actions handle repetitive tasks at scale, shortcuts minimize clicks, and notes create a record for collaboration and training.

Bulk Actions

Bulk actions let moderators resolve many items at once, rather than repeating the same step over and over.

Supported Bulk Actions:
- Mark multiple items as reviewed
- Approve or unblock safe content
- Delete batches of spam or harmful content
- Ban or suspend multiple users involved in coordinated attacks

Best Practice: Use bulk review for clear, low-risk cases (e.g., identical spam). For nuanced cases like harassment or self-harm, keep review individual.

Keyboard Shortcuts

Keyboard shortcuts streamline queue navigation and review decisions. Instead of clicking each option, moderators can quickly move through cases using keys.

Examples (depending on your dashboard setup):

General Shortcuts

Show keyboard shortcuts → F1 or ⌘ + /
Toggle navigation sidebar → ⌘ + /
Close any modal → ESC

Moderation Queue Navigation

Focus on next item → ⬇
Focus on previous item → ⬆
Show details for selected item → ENTER
Select item → SPACE
Select/unselect all items → ⌘ + A
Remove focus from item → ESC

Context Modal

Show next item → ⬇
Show previous item → ⬆
Show next sidebar tab → ⮕
Show previous sidebar tab → ⬅

Best Practice: Train moderators on these shortcuts early, it can cut review time per item by 30–40%.

Moderator Notes

Sometimes the “why” behind a decision matters as much as the decision itself. Notes give moderators a place to:

Explain edge cases or ambiguous judgments
Flag content for policy review (e.g., “unclear if this joke should count as harassment”)
Provide training examples for new moderators
Document escalations to admins or legal teams

Notes stay attached to the flagged item in the audit log, creating transparency and accountability.

Encourage moderators to leave notes on all escalations, false positives, and unusual cases. Over time, this becomes a knowledge base that improves consistency across the team.

Bulk actions, shortcuts, and notes are the core tools for fast, scalable, and accountable moderation. Use bulk actions for repetitive cases, shortcuts for speed, and notes for collaboration and long-term learning.

Next, we’ll cover notifications and reviewer alert configuration, how to set up alerts and webhooks that notify moderators when critical content is flagged, ensuring urgent cases are reviewed quickly and nothing slips through the cracks.