Case Studies: Moderation (2)

Challenge: Gumtree Australia, a leading marketplace, needed to replace its outdated in-house messaging system with a more efficient and reliable solution. Strategy: After rigorous evaluation, Gumtree selected Stream's chat solution, driven by its user-friendly SDK and AI-powered moderation capabilities. The integration process involved a dedicated team of developers over seven months, ensuring seamless deployment across

Challenge: After integrating Stream's Chat API to connect its community of sports memorabilia collectors and hobbyists, CollX's user retention rates skyrocketed by 75%. Recognizing the value of the app's loyal user base, Director of Operations Alexander Liriano considered the safety of CollX's user experience as a top priority. But, to effectively scale moderation efforts, Liriano