Select your Platform:
Silent Messages
Confused about "Silent Messages"?
Let us know how we can improve our documentation:
LAST EDIT Sep 27 2021
Sometimes you want to add system or transactional messages to channels such as: "your ride is waiting for you", "James updated the information for the trip", "You and Jane are now matched" and so on.
You may not want these messages to mark a channel as unread or increase the unread messages for users.
Silent messages are special messages that don't increase the unread messages count nor mark a channel as unread. Creating a silent message is very simple, you only need to include the silent field boolean field and set it to true.
Existing messages cannot be turned into a silent message or vice versa.
Silent messages do send push notifications by default. To skip our push notification service, mark the message with skip_push: true, as described here.
