Call Quality Rating
Our Video SDK provides an API for collecting this feedback which later can be seen in the call stats section of our dashboard. It is a good practice to ask your end users about their overall experience after the end of the call or, while being in a call.
Submit Feedback API
import { Call } from "@stream-io/video-client";
let call: Call;
await call.submitFeedback(
rating, // a rating grade from 1 to 5,
{
reason: "it worked great!", // the main feedback
custom: {
// ... any extra properties that you wish to collect
},
},
);