// Export a single channel
const response = await serverClient.exportChannel(
{
type: "livestream",
id: "white-room",
messages_since: "2020-11-10T09:30:00.000Z",
messages_until: "2020-11-10T11:30:00.000Z",
},
{
include_truncated_messages: true,
include_soft_deleted_channels: true,
},
);
const taskID = response.task_id;
// Export multiple channels
const response = await serverClient.exportChannels(
[
{
type: "livestream",
id: "white-room",
messages_since: "2020-11-10T09:30:00.000Z",
messages_until: "2020-11-10T11:30:00.000Z",
},
{
type: "livestream",
id: "white-room2",
},
],
{
include_truncated_messages: true,
include_soft_deleted_channels: true,
},
);
const taskID = response.task_id;Exporting Data
Export channels and users to retrieve messages, metadata, and associated data. All exports run asynchronously and return a task ID for tracking status.
All export endpoints require server-side authentication.
Exporting Channels
Channel Export Options
| Parameter | Description |
|---|---|
type | Channel type (required) |
id | Channel ID (required) |
messages_since | Export messages after this timestamp (RFC3339 format) |
messages_until | Export messages before this timestamp (RFC3339 format) |
include_truncated_messages | Include messages that were truncated (default: false) |
include_soft_deleted_channels | Include soft-deleted channels (default: false) |
version | Export format: v1 (default) or v2 (line-separated JSON) |
A single request can export up to 25 channels.
Export Format (v2)
Add version: "v2" for line-separated JSON output, where each entity appears on its own line.
const response = await serverClient.exportChannel(
{
type: "livestream",
id: "white-room",
},
{
version: "v2",
},
);Checking Export Status
Poll the task status using the returned task ID. When the task completes, the response includes a URL to download the JSON export file.
const response = await serverClient.getExportChannelStatus(taskId);
console.log(response.status); // Task status
console.log(response.result); // Result object (when completed)
console.log(response.result.url); // Download URL
console.log(response.error); // Error description (if failed)- Download URLs expire after 24 hours but are regenerated on each status request
- Export files remain available for 60 days
- Timestamps use UTC in RFC3339 format (e.g.,
2021-02-17T08:17:49.745857Z)
Exporting Users
Export user data including messages, reactions, calls, and custom data. The export uses line-separated JSON format (same as channel export v2).
const response = await serverClient.exportUsers({
user_ids: [user1.id, user2.id],
});
const taskID = response.task_id;A single request can export up to 25 users with a maximum of 10,000 messages per user. Contact support to export users with more than 10,000 messages.
Checking Export Status
const response = await serverClient.getTask(taskId);
if (response.status === "completed") {
console.log(response.result.url);
}