Stream Feeds

Integrating moderation in Activity Feeds v3 is straightforward and requires minimal code changes. Once you configure a moderation policy, Stream automatically moderates activities and comments as they are created or updated. This guide walks you through setting up moderation and monitoring flagged content.

Configure Moderation Policy

A moderation policy defines how content should be moderated. You can configure it through the dashboard or via the API.

For Feeds v3, Stream uses a hierarchical config key lookup to find the right policy:

  1. feeds:{group_id}:{feed_id} -- most specific (individual feed)
  2. feeds:{group_id} -- feed group level
  3. feeds -- app-wide default

To set up an app-wide policy for all feeds content:

$client->moderation()->upsertConfig(new UpsertConfigRequest(
    key: 'feeds',
    aiTextConfig: new AITextConfig(
        rules: [
            new AITextRule(label: 'SPAM', action: 'flag'),
            new AITextRule(label: 'HARASSMENT', action: 'remove'),
        ],
    ),
    blockListConfig: new BlockListConfig(
        rules: [new BlockListRule(name: 'profanity_en', action: 'remove')],
    ),
    aiImageConfig: new AIImageConfig(
        rules: [new AIImageRule(label: 'Non-Explicit Nudity', action: 'flag')],
    ),
));

You can also configure policies per feed group (e.g., feeds:user for user feeds, feeds:timeline for timeline feeds) to apply different moderation rules to different feed types.

Auto-Moderation on Activities

Once the policy is configured, activities are automatically moderated when created or updated. No additional code is needed -- just add activities as you normally would.

When an activity contains content that violates your policy, Stream takes the configured action:

  • remove -- the activity is removed and appears in the review queue
  • flag -- the activity is published but flagged for review
  • bounce -- the activity is rejected entirely and not saved
  • shadow_block -- the activity is hidden from other users but visible to the creator

The API response includes a moderation object with details about the action taken:

{
  "id": "activity-123",
  "actor": "user-456",
  "verb": "post",
  "object": "...",
  "moderation": {
    "status": "complete",
    "recommended_action": "remove",
    "text_harms": ["harassment"],
    "blocklists_matched": ["profanity_en"]
  }
}
FieldTypeDescription
statusstringModeration status: complete or partial (if async checks pending)
recommended_actionstringAction taken: keep, flag, remove, bounce, shadow_block
text_harmsstring[]Labels from AI text analysis (e.g., ["harassment", "spam"])
image_harmsstring[]Labels from image moderation (e.g., ["nudity"])
blocklists_matchedstring[]Blocklists that matched (e.g., ["profanity_en"])

Auto-Moderation on Comments

Comments are also automatically moderated using the same policy. When a user adds a comment, Stream checks the content and applies the configured action.

If a comment is blocked, it will not be visible to other users. The response will indicate the moderation action:

{
  "id": "comment-789",
  "text": "...",
  "moderation": {
    "status": "complete",
    "recommended_action": "remove",
    "text_harms": ["toxicity"]
  }
}

Reactions (likes, etc.) are not auto-moderated, only activities and comments.

Monitoring Moderated Content

You can monitor all flagged or blocked content from the Stream dashboard. The dashboard provides three review queues:

Users Queue

Contains all users who were flagged or who have flagged content. Actions available:

  • Mark Reviewed -- acknowledge the user has been assessed
  • Permanently Ban User -- restrict the user from the platform
  • Temporarily Ban User -- restrict access for a specified period
  • Delete User -- remove the user account
  • Delete All Content -- remove all content from the user

Text Queue

Contains flagged or blocked text content. Actions available:

  • Mark Reviewed -- content doesn't require further action
  • Delete -- remove the content from the platform
  • Unblock -- restore content that was incorrectly blocked

Media Queue

Contains flagged or blocked images and videos. Same actions as the Text Queue are available.

User-Driven Actions

In addition to automated moderation, users can flag content or other users for review.

Flag a User

$client->moderation()->flag(new FlagRequest(
    entityType: 'stream:user',
    entityID: $targetUserId,
    reason: 'harassment',
    userID: $reportingUserId,
));

Ban a User

$client->moderation()->ban(new BanRequest(
    targetUserID: $targetUserId,
    bannedByID: $moderatorId,
    reason: 'Repeated violations',
));

Banned users are prevented from reading feeds and creating activities or reactions.

Next Steps