Case Studies: Chat

Checkatrade, the UK's leading platform for home improvement, recently launched a new app as part of its mission to digitize the home improvement and repair industry. This case study explores the app's integration of the Stream Chat API, highlighting the features that drove their decision-making, and the transformative impact on their marketplace. The Challenge: Disjointed

When it comes to sports technology, Hudl has long been a trailblazer. From empowering athletes and coaches with cutting-edge performance analysis tools to building a vibrant social community, Hudl has transformed how sports teams prepare, perform, and connect. Recently, Hudl took a major leap forward by integrating Stream's Chat API to enhance its platform's social

Challenge: Good Doctor needed to improve communication efficiency between doctors and patients while reducing queue times and enhancing usability. Strategy: They integrated Stream's scalable chat infrastructure for Android and iOS, supported by comprehensive documentation and live engineering assistance. Result: Stream enabled faster doctor responses, reduced queue times, and significantly improved the overall user experience for

Challenge: Dabble needed to create a unique social sports wagering experience while managing user interactions and ensuring effective moderation in a competitive market. Strategy: By partnering with Stream, Dabble integrated real-time chat, activity feeds, and moderation tools, enhancing user engagement while minimizing development complexity.  Result: Dabble has maintained high uptime with minimal support needed due

Challenge: Pet Media Group sought to improve the high latency messaging experience of Sendbird by migrating to a new and more flexible API provider. Strategy: After careful evaluation of top real-time communication providers, PMG chose to migrate from Sendbird to Stream because of its global edge network, flexible SDKs, and superior customer support. Result: Only

Challenge: Nextdoor faced the challenge of maintaining an in-house chat solution that was resource-intensive and lacked desired features. This posed a significant obstacle to fostering user engagement and community interaction, necessitating a more efficient and scalable messaging platform. Strategy: Nextdoor adopted a proactive approach to identify and integrate a suitable messaging solution. Through a one-day

Challenge: Gumtree Australia, a leading marketplace, needed to replace its outdated in-house messaging system with a more efficient and reliable solution. Strategy: After rigorous evaluation, Gumtree selected Stream's chat solution, driven by its user-friendly SDK and AI-powered Auto Moderation capabilities. The integration process involved a dedicated team of developers over seven months, ensuring seamless deployment

Challenge: Little Cinema Digital required a scalable chat solution to support interactive and immersive entertainment experiences for its global partners. Strategy: After leveraging an alternative chat solution for its first two events, Little Cinema Digital found and integrated Stream Chat with a lean development team in under a week. Result: Little Cinema Digital and Stream