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Marketplace
Chat Messaging

Quickly build engaging chat for your buyers and sellers. Never lose a message with Stream’s offline storage and advanced connection recovery ensuring a reliable real-time chat experience.

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Screengrab of a buyer-seller chat conversation in Betabrand’s marketplace
Example marketplace messaging system showing a buyer-seller chat conversation
Why build marketplace chat with stream?
Message Retention
Powerful Moderation
Unread Message Reminders
Enterprise Grade
Reactions & Threads
Integrated Translation
Example conversation between a buyer and seller in a Coffee marketplace

Improve your Marketplace App with Chat Messaging

In-app chat allows buyers to connect with sellers without the need to share private contact details.

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Check out MML for Advanced Custom Messages
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Why Marketplace Chat Matters

When buyers and sellers are connected within your marketplace app, transaction volume goes up. Real-time messaging closes the loop for an interactive supply and demand network, driving more opportunity to convert. Cross-platform support, push notifications, and moderation tools build trust, retention, and engagement among your marketplace. Enhance brand awareness and improve operational efficiency.

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TaskRabbit Case Study

Learn why TaskRabbit replaced their in-house chat solution with Stream.

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Betabrand Case Study

Learn how Betabrand is using Stream to drive engagement amongst their users.

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Build Marketplace Chat with our APIs or SDKs

Our Chat API was designed by Developers, for Developers. Leverage the API or integrate our libraries and components. Save time with less maintenance so you can focus on your unique value.

Cloud Components

Chat SDKs
API Tour

Polished White-Label Chat UI Kits

Our UI Kits match our cloud components to give teams the chance to design and build the perfect experience.

Chat Messaging UI Kits
Free Downloads →

Increase Conversion and Sales

Connecting inside your own app with chat messaging increases user engagement and provides positive brand perception when coupled with a consistent user experience that’s available through Stream’s SDKs.

Security & Compliance
  • GDPR
  • HIPAA
  • SOC2
  • AICPA SOC
  • Privacy Shield Framework
  • ISO 27001
Available Options
  • 24/5 Emergency Support
  • Shared Slack Channels
  • AI Text & Image Moderation
  • 99.999% Uptime SLA
  • Audit logs
  • Onboarding services
  • SSO, SAML, 2FA
  • Dedicated AWS Region Stack

Let's Discuss Your Use Case

Learn more about our custom solutions

  • Product
  • Engineering
  • Sales
  • Customer Success/Experience
  • Marketing
  • Ops & Finance
  • C-Suite
  • Other
  • 0 - 50,000 MAU
  • 50,000 - 100,000 MAU
  • 100,000 - 600,000 MAU
  • 600,000 - 2,000,000 MAU
  • 2,000,000 - 10,000,000 MAU
  • 10,000,000+ MAU
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“Chat is working great for us - we have many features that we didn’t have using our old chat provider. Our audience grew by 1000% so we have seen a steep increase in chat usage with a stable chat solution.”

VP, Engineering profile picture

Ady Levy

VP, Engineering

Next Steps

Create your free Stream account to try out all our Chat product has to offer. No commitment or credit card required. If you want a custom plan or have questions, we are eager to talk with you.

Activity Feeds

Build any kind of feed without the headache of scalability or reliability of your feeds.

Learn more about $ Activity Feeds →

Enterprise

Available 99.999% uptime SLAs and industry-leading security to power the world's largest apps.

Learn more about $ Enterprise →
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