Product: General

5 Fintech Chatbots Transforming the Conversational Banking Experience

Talking finance with a robot is about as complicated as it sounds — unlike the basic live chat experience you might find on a retail website, a good fintech chatbot requires advanced artificial intelligence and machine learning technology for both conversation (natural language p…

XMPP Refresher: The Open Instant Messaging Protocol Then & Now

Today’s internet landscape is practically unrecognizable compared to the 1990s, when AOL, MSN, GeoCities, Hotmail, and other long-gone services reigned supreme. But if you look underneath modern user experiences and the compact, high-tech devices that deliver them, you might be s…

6 Strategies for Building a Winning Product Experience (And Why it Matters!)

A great customer experience is what sets your company apart — it can increase customer satisfaction, retention rates, and the potential for upsells. A bad experience can spell disaster for your company’s bottom line. And those experiences are tied directly to how consumers intera…

How to Reduce Development Time (And Why You Need To!)

According to a 2018 survey by PMI, approximately 52% of projects are completed on time. When you don’t deliver on time, you lose out on any potential revenue that could be gained from a new product. If time and scope creep have a negative impact on your bottom line, why do so man…

RTMP Streaming without Flash: Why the Real-Time Messaging Protocol Still Matters

When Macromedia launched the Real-Time Messaging Protocol in the 1990s as the backbone of Flash, it established what would become the near-universal standard for multimedia streaming over the internet for more than 20 years. And although newer protocols like HLS and MPEG-DASH are…

17 Best Live Chat Solutions: Hosted, Self-Hosted, Free, & Paid

Live chat solutions have proven themselves key to boosting engagement, sales, and satisfaction across industries as diverse as retail ecommerce and B2B software. They help companies of all sizes extend their sales and support teams’ capacity to provide personalized assistance in …

Your Software Development Kit is the Key to Build Better Products

The software development process is often long and always complex. Efficient delivery of value to your customers depends on a backbone of internal infrastructure your team uses. With so much complexity to contend with, it’s no surprise that 21.1% of respondents in a 2019 Stack Ov…

Why the Build vs. Buy Decision is So Hard to Make

Delivering continual value to customers is the key to a winning product experience. But when there’s so much that goes into building these experiences, how do you make it easier for your team to create that value at scale? This question is a crucial part of what makes the build v…

The Dogmatic PM’s Guide to Product Development

There are a lot of ways your product can fail. When your job as a product owner is to ensure that doesn’t happen, it’s important to verify that every part of your organization understands product development inside and out. That understanding is the key to creating a winning prod…

You’re Doing Agile Product Development Wrong And That’s Okay

According to a 2018 Stack Overflow survey, 85.4% of respondents said they use some form of the agile methodology to keep their teams on track. But what does it mean to be agile? There are a number of different frameworks, techniques, and processes that make up the agile methodolo…

10 Software Components to Stop Building In House for 2021

Not long ago, it was common for businesses to develop their own proprietary software solutions. Even companies whose core product or service wasn’t software would write their own programs — retail chains built point of sale and inventory management systems, for example, and hospi…

Telemedicine App Development Guide: Critical Features & Roadmap Decisions to Break Through in a Crowded Market

Telemedicine app usage is exploding as patients seek new ways to connect with healthcare providers and have fewer in-person visits with doctors. Current events have accelerated telemedicine’s growth, and there’s good reason to believe the technology is here to stay and will conti…

Lean Product Development: What is it and is it Truly Useful?

What if we told you there was a way to do more with less? Sounds suspect, but for product teams, resource and time management are a vital part of the process. Lean product development is built on the idea that reducing waste is the key to building high-quality products faster. Le…

What Stages Make up the Product Development Life Cycle (And Why They Matter!)

We tend to think of a product launch as the end of the development process. But the product development life cycle doesn’t end with the release. Once your new product or feature is on the market, there’s still a lot of work to do. Markets mature and your customers’ needs change —…

5 Reasons You Need to Rethink Product Development Strategy

Releasing a new product or feature to market is a big deal. That single event is the culmination of a significant amount of work across every part of your team. With so much riding on that initial product experience, why are 45% of product launches delayed by at least a month, ac…